6
Click the Conference ID tab.
The New Entry Queue IVR Service - Conference ID dialog box opens.
7
Select the voice messages:
Table 15-12
Entry Queue IVR Service Properties - Conference ID
Field/Option
Request
Conference ID
Retry Conference
ID
8
Assign an audio file to each message type, as follows:
— In the Message File column, click the table entry, and then select
the appropriate audio message.
9
Click the General tab.
Description
Prompts the participant for the conference ID.
When the participant entered an incorrect
conference ID, requests the participant to enter the
ID again.
Chapter 15-IVR Services
15-33