Ivr Services Toolbar; Adding Languages - Polycom RMX 1500 Administrator's Manual

Polycom RMX 1500/2000/4000 Getting Started Guide

IVR Services Toolbar

Adding Languages

15-4
The IVR Services toolbar provides quick access to the IVR Service
definitions as follows:
Table 15-1 IVR Toolbar buttons
Button Button Name
New Conference
IVR Service
New Entry Queue
IVR Service
Delete Service
Set Default
Conference IVR
Service
Set Default Entry
Queue Service
Add Supported
Languages
Replace/Change
Music File
You can define different sets of audio prompts in different languages,
allowing the participants to hear the messages in their preferred
language.
Descriptions
To create a new Conference IVR Service.
To create a new Entry Queue IVR Service.
Deletes the selected IVR service(s).
Sets the selected Conference IVR Service as
default. When creating a new conference
Profile the default IVR Service is
automatically selected for the Profile (but can
be modified).
Sets the selected Entry Queue IVR Service
as default. When creating a new Entry Queue
the default Entry Queue IVR Service is
automatically selected.
Adds languages to the IVR module, enabling
you to download voice prompts and
messages for various languages.
To replace the currently loaded music file that
is used to play background music, the MCU is
shipped with a default music file.