Entry Queues - Polycom RMX 1500 Administrator's Manual

Entry Queues, Ad Hoc
Conferences and SIP Factories

Entry Queues

An Entry Queue (EQ) is a special routing lobby to access conferences.
Participants connect to a single-dial lobby and are routed to their
destination conference according to the Conference ID they enter
Entry Queue remains in a passive state when there are no callers in the
queue (in between connections) and is automatically activated once a
caller dials its dial-in number. The connection of ISDN/PSTN
participants to conferences is enabled only via Entry Queues to which an
ISDN/PSTN dial-in number is assigned.
The maximum of number of Entry Queues that can be defined is:
• RMX 1500 — 40
• RMX 2000 — 40
• RMX 4000 — 80
The parameters (bit rate and video properties) with which the
participants connect to the Entry Queue and later to their destination
conference are defined in the Conference Profile that is assigned to the
Entry Queue. For example, if the Profile Bit Rate is set to 384 Kbps, all
endpoints connect to the Entry Queue and later to their destination
conference using this bit rate even if they are capable of connecting at
higher bit rates.
An Entry Queue IVR Service must be assigned to the Entry Queue to
enable the voice prompts guiding the participants through the
connection process. The Entry Queue IVR Service also includes a video
slide that is displayed to the participants while staying in the Entry
Queue (during their connection process).
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