Participant Level Monitoring - Polycom RMX 1500 Administrator's Manual

Participant Level Monitoring

• Supported in all conference types.
• Supported in H.323 and SIP environments.
• The duration of the icon display cannot be modified.
Participant Alerts List
The Participant Alerts list contains all the participants who are currently
waiting for operator assistance.
Participants are automatically added to the Participants Alerts list in the
following circumstances:
• The participant fails to connect to the conference by entering the
wrong conference ID or conference password and waits for the
operator's assistance
• The participant requests Operator's Assistance during the ongoing
conference
This list is used as reference only. Participants can be assisted and moved
to the Operator conference or the destination conference only from the
Participants list of the Entry Queues or ongoing conference where they are
awaiting assistance.
The participants are automatically removed from the Participant Alerts list
when moved to any conference (including the Operator conference).
In addition to conference information, you can view detailed information
regarding the status and parameters of each listed participant, using the
Participant Properties dialog box. Participant properties can be displayed
for all participants currently connected to a conference and for defined
participants that have been disconnected.
Properties differ for IP and ISDN/PSTN participants.
Chapter 11-Conference and Participant Monitoring
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