Ivr Services List - Polycom RMX 1500 Administrator's Manual

Polycom RMX 1500/2000/4000 Getting Started Guide

IVR Services List

15-2
• Optional. Create the Entry Queue IVR Service and upload the
required video slide and voice messages.
When upgrading the RMX software version new DTMF Codes and voice
messages are not automatically added to existing IVR Services in order to avoid
conflicts with existing DTMF codes. Therefore, to use new options, new
Conference and Entry Queue IVR Services must be created.
You can view the currently defined Conference IVR and Entry Queue IVR
Services in the IVR Services list pane.
To view the IVR Services list:
1
In the RMX Management pane, expand the Rarely Used list.
2 Click the IVR Services (
The list pane displays the Conference IVR Services list and the total
number of IVR services currently defined in the system.
) entry.