3
Click the Record button.
The system starts recording.
4
Start narrating the desired message.
For all audio IVR messages, stop the recording anytime up to 3 minutes (which
is the maximum duration allowed for an IVR voice message). If the message
exceeds 3 minutes it will be rejected by the RMX unit.
5
Click the Stop Recording button.
6
Save the recorded message as a wave file, click File > Save As.
The Save As dialog box opens.
7
Verify that the Format reads: PCM 16.000 kHz, 16Bit, Mono. If the
format is correct, continue with step 10. If the format is incorrect, click
the Change button.
The Sound Selection dialog box is displayed.
Chapter 15-IVR Services
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