Polycom RMX 1500 Administrator's Manual page 554

Polycom RMX 1500/2000/4000 Getting Started Guide
15-32
Table 15-11 Entry Queue IVR Service Properties - Global Parameters
Option
Number of User
Input Retries
Timeout for User
Input (Sec.)
DTMF Delimiter
4
Click the Welcome tab.
The New Entry Queue IVR Service - Welcome dialog box opens.
If the files were not uploaded prior to the definition of the IVR Service or if you
want to add new audio files, click Add Message File to upload the appropriate
audio file to the RMX.
5
Define the appropriate parameters. This dialog box contains options
that are identical to those in the Conference IVR Service - Welcome
Message dialog box. For more information about these parameters,
see Table 15-4 on page 15-14.
Description
Enter the number of times the participant is able to
respond to each menu prompt before the participant is
disconnected from the MCU.
Enter the duration in seconds that the system waits for
input from the participant before it is considered as an
input error.
The interaction between the caller and the system is
done via touch-tone signals (DTMF codes). Enter the
key that will be used to indicate a DTMF command
sent by the participant or the conference chairperson.
Possible keys are the pound key (#) or star (*).