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Parameters
Bytes (Captured/
Max)
Diagnostic
Packet Capture
Diagnostic
Packet Capture
Idle Status
After performing a packet capture, the status displays as Idle if you reboot the Tera2 PCoIP Zero Client.
packet_capture.bin
Packets are captured into a binary file called
you don't stop the capture, it will automatically stop when it reaches the maximum.
To capture network packets to troubleshoot an issue:
1. from the AWI, select Diagnostics > Packet Capture.
2. From the AWI Packet Capture page, click Start to initiate the packet capture.
3. Repeat the steps required to reproduce the issue.
4. Click Stop to stop the packet capture.
The
packet_capture.bin
Packets are captured into a binary file called
captured. If you do not stop the capture, it will automatically stop when it reaches the maximum size.
5. Click the Download link.
6. Save
packet_capture.bin
© 2020 Teradici
Using the Packet Capture Tool
Description
Shows the number of captured bytes over the maximum number you can capture (in numeric
and percentage format) along with the number of packets captured.
Click Start to start the capture and click Stop to stop the capture.
Click Download to save
packet_capture.bin
contains network packets
packet_capture.bin
file contains network packets
to a location on your computer.
to the desired location on your computer.
. A maximum of 20 MB of data can be captured. If
packet_capture.bin
. A maximum of 20 MB of data can be
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