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2. Update the password and select:
• From the OSD select OK
• From the AWI select Apply
To Reset the password using the challenge code
1. From the OSD, open the Password page by browsing to Options > Password.
2. Select Reset.
3. Copy the Challenge code down to submit it to Teradici or your Zero Client OEM.
• If you do not have a valid Teradici subscription, contact your Zero Client OEM and ask for
the response code. You will have to provide the challenge code to obtain it.
◦ From the challenge code window seen in step 2, enter the response code and select
OK twice.
◦ Enter your desired password and select OK.
• If you have a valid Teradici subscription or are an OEM:
◦ Login to the
◦ Browse to the password technical support resource area to obtain your response
code.
◦ Enter the response code in the reset window seen in step 2 and select OK twice.
◦ Enter your desired password and select OK.
© 2020 Teradici
Configuring OSD and AWI Password
Teradici Support Site
(requires subscription)
288
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