Wacom Cintiq Pro 32 Manual page 358

Parameter
Enable Preferred
Resolution Override
Enable Display Cloning
1
(TERA2321 only)

Black screens when connecting a PCoIP Zero Client to a Remote Workstation Card
If you are connecting a TERA2321 PCoIP Zero Client to a remote workstation that does not have the Remote
Workstation Card Software installed and the host driver function enabled, and you are using monitor emulation on the
remote workstation, you may experience black screens on the cloned displays. To remedy the problem, you can either
install and enable the Remote Workstation Card Software, or you can disable monitor emulation on the video port for
the secondary display only.
To configure display override settings:
1. From the OSD, select Options > Configuration > Display.
© 2020 Teradici
Configuring Display Override Settings
Description
Enable this option when a display is attached but can't be detected by the system, and
you want to specify a preferred resolution for the display. The same default list of
resolutions listed for the Enable Attached Display Override will be advertised, except that the
display resolution you configure here will be sent as the native resolution, instead of the
default native resolution of 1024x768.
• Preferred resolution 1: Select the preferred resolution of the display connected to the
Tera2 PCoIP Zero Client's port 1.
• Preferred resolution 2: Select the preferred resolution of the display connected to the
Tera2 PCoIP Zero Client's port 2.
• Preferred resolution 3: Select the preferred resolution of the display connected to the
Tera2 PCoIP Zero Client's port 3.
• Preferred resolution 4: Select the preferred resolution of the display connected to the
Tera2 PCoIP Zero Client's port 4.
When you enable this option, all displays attached to the client will be set to their
specified preferred resolution.
Caution: Performing a hot plug reset will not cause the display to revert to previous resolution.
If you have set a custom resolution, performing a hot plug reset will not cause the
display to revert to its previous resolution if both Enable Attached Display Override and
Enable Preferred Resolution Override are enabled at the same time. If you want to retain your
custom resolution in the event of a hot plug (or power outage, and so on), ensure that
both these fields are enabled.
Enable the display cloning option if you want the secondary display to mirror the primary
display—for example, for digital signage or trainings.
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