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Overlay Window
No support resolutions found overlay
Preparing desktop overlay
USB device not authorized overlay
USB over current notice overlay
USB device not supported behind a high-speed hub
overlay
Resolution not supported overlay
© 2020 Teradici
About Overlay Windows
Description
Display resolution may have limitations due to resource
constraints when all four ports have large displays
connected. If the resolution limit is exceeded, this overlay
appears with the message: No support resolutions found.
Please Try unplugging other displays.
When a user first logs into a PCoIP session, this overlay
appears with the message: Preparing desktop...
If an unauthorized USB device is connected, this overlay
appears with the message USB device not authorized. This
overlay lasts for approximately five seconds.
If the USB devices connected to the client cannot be
handled by the USB ports, this overlay appears with the
message USB over current notice. This overlay remains until
USB devices are removed to meet the current handling of
the USB ports.
Some USB devices cannot be connected through a high
speed (USB 2.0) hub, and should instead be connected
directly to the Tera2 PCoIP Zero Client or through a full
speed (USB 1.1) hub. If such a device is connected to the
Tera2 PCoIP Zero Client through a high speed hub, this
overlay appears with the message: USB device not
supported behind high speed hub. This overlay lasts for
approximately five seconds.
If the resolution of a monitor connected to the client cannot
be supported by the host, the monitor is set to its default
resolution and this overlay appears with the message:
Resolution not supported.
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