Replacing/Reformatting A Sd Card - Universal Devices ISY-994i User Manual

• Reuse one ISY for more than one location
• You have configured your ISY with a static IP address, changed router/network, and
can no longer access ISY
IMPORTANT: You must reconfigure ISY again or restore your backup after the factory
reset.
• Use a sharp object to push in the Reset Button till the RX, TX, Mem, Error lights start
blinking (every second)
• Hold for at least 30 seconds until all of the the RX, TX, Mem, Error lights turn off and
Mem light starts flashing quickly
• Release and wait for system reboot (reboot is complete when Mem light stops
flashing)
You may wish to also reset the PLM at this time.
23.15

Replacing/Reformatting a SD Card

In the ISY has two different memory storage locations. First is the base memory where the
ISY has some of the basic code like its boot loader, SD file system, and networking facilities.
The other memory is the SD card which is where upgraded admin firmware and user files
are stored. Sometimes the SD card gets corrupted and/or damaged and needs to be
reformatted or physically replaced. In either event here is the basic steps to complete in
order to get your system back up and running smoothly.
These are some of the main symptoms to look for to know if your SD Card is acting up. In
order to further ascertain if your SD card has issues please feel free to ask many of the
helpful users on the UDI Forum before taking these steps below. This process is a safe
process to perform but may be unnecessary if there is other issues going on with your ISY
system.
• Flashing "Error" LED indicates file system problem ("Error" + "Memory" LED
flashing indicates network error which this process will not fix)
• Unable to complete restoring a backup from the admin, usually quitting at the same
percentage with each attempt
IMPORTANT - Formatting your SD card should only be done after consulting with
support!!
It is best to complete this process from a local LAN connection and make sure that all
Firewall and Anti-virus software is disabled during it.
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