Insteon Random All On Events - Universal Devices ISY-994i User Manual

12.8 INSTEON Random All On Events

Random All On events are related to INSTEON commands being sent to the PLM from ISY
and, on the other hand, one (or more) INSTEON devices sending events to the PLM at the
same time and thus causing packet collision. RF/dual band devices increase the
likelihood of this event since they send two packets for each signal.
The combination of the following technique will dramatically reduce the likelihood of All
On events:
You don't have any programs that use Control for a device and then send
a Scene command to a scene which includes the same physical device. So different buttons
from the same KPL are considered one device
Don't Use a Control for a device which is already a Controller for some Scene and then
have the program send other INSTEON commands to other devices/scenes. This basically
causes two or more events arrive at the PLM at the same time
In addition, motion sensors with low battery, sometimes go crazy and start sending
sequences of on/off every second or so. As such:
• Check Tools | Log for sequences of motion sensor on/off every few seconds and in
succession
• If you do have those, change the motion sensor battery
12.9 INSTEON Safe Mode Dialog
If you see Safe Mode Dialog as soon as you login to the Admin Console then, and in all
likelihood, the PLM is defective. If you have a good backup, you might want to try the
following:
• Unplug the PLM, wait for 30 seconds
• Press and hold the set button on the PLM while unplugged for 10 seconds ...
continue holding the set button on the PLM and then plug the PLM back in and while
continuing to hold the set button on the PLM wait for another 10 seconds
• Reboot ISY and login to the Admin Console
• If you still get the Safe Mode dialog, then try pushing up the pins inside the RJ45 on
the PLM (perhaps they are not making good contact), plug the cable back, reboot
ISY, and then login to the Admin Console
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