Retrieving Isy's Mac Address - Universal Devices ISY-994i User Manual

23.13.5 Retrieving ISY's MAC Address

• Versions 2.6.1 and above: Go to
• Versions 2.6 and below: Go to
• Look for <UDN> (e.g. <UDN>uuid:00:03:f4:02:af:74</UDN>)
• The MAC Address is the what follows "uuid:" and before the </UDN> (e.g.
00:03:f4:02:af:74)
• Early ISY's will have a MAC address which begins with the segments 00:03; these
MAC addresses are from NetBurner.
• Newer ISY's will have a MAC address which begins with the segments 00:21:B9,
which is the Universal Devices, Inc. ID.
23.14 Resetting Your ISY
23.14.1 Reboot
• If ISY is online, you can use Admin Console | Configuration | System and click on the
Reboot button
• If ISY is not online:
o Press the reset button inside the little hole on the front of the unit
o Or, unplug power and plug back in
23.14.2 Reset Username and Password to Defaults
• Use a sharp object to push and hold in the Reset Button till the RX, TX, Mem, Error
lights start blinking (every second)
• Continue holding for another 5 seconds till the RX, TX, Mem, Error lights turn on/off
consecutively (RX -> Tx -> Mem -> Error)
• Release
23.14.3 Factory Reset
There are only a very few reasons for performing a Factory Reset:
• Corrupted File system (blinking ERR light)
o Also instead of a factory reset another option for corrupt file systems issues
is in section 23.15 Replacing/Reformatting a SD Card
• To start fresh ... i.e. if you are going to restore your old backup on the same ISY, then
in all likelihood factory reset is NOT going to fix anything
120 (Universal Devices)
http://your.isy.ip.address/desc
http://your.isy.ip.address:port/0/d
120
Page | 632