Xerox WorkCentre 5790 Series Service Manual page 669

Table 2 Status messages G to N
Status
UI Message Code Reason for Message
Network controller connec- 16-575 The network controller registra-
tion is about to be reset tion service process has
stopped
Network controller connec- 16-576 The network controller event
tion is about to be reset notification service process has
stopped
Network controller connec- 16-577 The network controller platform
tion is about to be reset manager service process has
stopped
Network controller connec- 16-584 The network controller counters
tion is about to be reset document manager process
has stopped
Network controller error. 22-547 XSA service unavailable. This
Please contact system status code becomes active
administrator. when the fault 22-370 is raised
Network controller error. 16-536 The ESS XSA service is
Please contact system unavailable. The fault is due to
administrator. a failure of internal communica-
tion in the network controller.
Network controller is initiat- 03-554 network controller machine
ing. Power Off will be avail- powered up but network con-
able when initialization has troller still initializing. Fault 03-
completed. Please wait. 340 is raised.
Network controller unavail- 03-544 Single board controller-net-
able. Please call for assis- work controller: three times
tance retry fail at 100 ms cycle com-
munication - no response
Network printing disabled. 16-571 Network controller - print ser-
Please notify machine vice has failed
administrator
Network printing disabled. 16-572 Network controller - print SPI
Please notify machine service has failed
administrator
Network printing disabled. 16-573 Network controller - MF print
Please notify machine service has failed
administrator
Network scanning commu- 16-545 Network controller - unrecover-
nication error. Please notify able scan to file communication
machine administrator error
Xerox® WorkCentre® 5790 Family
Reference / Action UI Message
Automatic network Network scanning error.
controller reset Please notify machine
administrator
Automatic network Network scanning filing
controller reset error. Please notify
machine administrator
Automatic network
controller reset
Switch off the
Network scanning is not
machine then switch
available. Please notify
on the machine, GP
machine administrator
14.
Network scanning is
Perform 22-370 RAP
unavailable. Check cabling
connections
The ESS XSA service
Network scanning tem-
becomes available.
plates could not be
retrieved. Please notify
machine administrator
No action
Network Scanning Unavail-
able
Switch off the
machine then switch
on the machine, GP
No communication on fax
14. Perform the 03D
line 1. Please check exter-
Software Module Fail-
nal connection
ure RAP
Switch off the
No communication on fax
machine then switch
line 2. Please check exter-
on the machine, GP
nal connection
14.
No UI message appears
Switch off the
machine then switch
on the machine, GP Not all configurable ser-
14. vices have achieved a sta-
ble state
Switch off the
machine then switch Not enough memory to use
on the machine, GP fax services. Contact your
14. system administrator.
Machine restart initi-
ated Resubmit job
May 2013
2-637
Table 2 Status messages G to N
Status
Code Reason for Message
16-548 Network controller - scan to file
job processing error
16-546 Network controller - network
repository filing error
16-549 Network controller - failure of
any scan to file services
03-567 S2X job started but
S2X_Ready line not detected
16-547 Network controller - scan to file
template retrieval failure
16-561 Some scan to file processes
have died
20-562 When fault 20-331 is raised
20-563 When fault 20-332 is raised
22-502 When fault 22-310 is raised
02-533 Machine not achieved stable
state five minutes from power
on
20-546 When fault 20-324 is raised
Reference / Action
Resubmit job. If prob-
lem persists, Machine
restart initiated
Verify destination
address; check repos-
itory setup; verify
repository is online.
Check network con-
nectivity. Resubmit
the job
If problem persists,
Machine restart initi-
ated. Resubmit job.
Switch the machine
off and on, GP 14.
Check the connec-
tions.
Verify remote tem-
plate pool settings;
verify that the tem-
plate repository is
online. Check net-
work connectivity
Switch off the
machine then switch
on the machine, GP
14.
When fault 20-331 is
cleared. Perform 20-
331, 20-339, 20-341
RAP
When fault 20-332 is
cleared. Perform 20-
332, 20-340 RAP
Automatically clears
after being raised
Perform 02-390, 02-
391, 02-704, 02-706
RAP
When fault 20-324 is
cleared. Perform 20-
323, 20-324 RAP
Status Indicator RAPs
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