Xerox WorkCentre 5790 Series Service Manual page 598

20-320 Fax Fault Not Cleared RAP
20-320 After five instances of an unrecoverable fax fault and has not been cleared by a card
reset.
Initial Actions
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 14. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Make a backup of the phone book and the customer settings, using the NVM save and restore
tool on the PWS. Refer to Portable Work Station and Tools,
Procedure
Switch off the machine, then switch on the machine,
Y N
Perform SCP 6 Final Actions.
(W/O TAG X-001) The compact flash, PL 20.10 Item 3
Y N
Remove, then re-install the compact flash memory,
new compact flash memory, PL 20.10 Item
Clear the fax card NVM. Go to dC132 NVM Initialization. Select Embedded Fax NVM initialisa-
tion. Perform the routine, Reformat. The fault is cleared.
Y N
Reload the software, GP 4.
Perform SCP 6 Final Actions.
Status Indicator RAPs
20-320, 20-322
WARNING
GP 5.
GP 14. The fault still occurs.
is installed correctly.
PL 20.10 Item 3. If necessary install a
3.
20-322 Fax Non-Volatile Device not Present RAP
20-322 The non-volatile device has not been installed on the embedded fax PWB.
Initial Actions
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP
death or injury. Moving parts can cause injury.
Make a backup of the phone book and the customer settings, using the NVM save and restore
tool on the PWS. Refer to Portable Work Station and Tools,
Procedure
Switch off the machine, then switch on the machine,
Y N
Perform SCP 6 Final Actions.
(W/O TAG X-001) The compact flash,
Y N
Remove, then re-install the compact flash memory,
new compact flash memory,
Clear the fax card NVM. Go to dC132, NVM Initialization. Select Embedded Fax NVM initialisa-
tion. Perform the routine, Reformat. The fault still occurs.
Y N
Perform SCP 6 Final Actions.
Install new components as necessary:
• (W/O TAG X-001) Compact flash memory,
• Embedded fax PWB, PL 20.10 Item
May 2013
2-566
WARNING
14. Disconnect the power cord. Electricity can cause
GP 5.
GP 14. The fault still occurs.
PL 20.10 Item 3 is installed correctly.
PL 20.10 Item 3. If necessary install a
PL 20.10 Item 3.
PL 20.10 Item 3.
4.
Xerox® WorkCentre® 5790 Family