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Table 10 11-5XX to 9XX Status codes
Status
Code
UI Message
Reason for Message
11-904
Output trays 1 and 2 out of
Tamper home or paddle roll or
service. Check for obstruc-
compiler or stapling fault
tions in the output trays
Xerox® WorkCentre® 5790 Family
Status
Reference / Action
Code
UI Message
Clear the paper jam.
11-905
Offsetting is unavailable
Switch off the
from output tray 1. Check
machine then switch
for obstructions in output
on the machine,
GP
tray 1
14. Perform
11-005-
110, 11-006-110, 11-
310-110, 11-311-110
RAP for 2K LCSS,
11-
007-110, 11-008-110,
11-312-110, 11-313-
110, 11-319-110
RAP
for 2K LCSS,
11-024-
110, 11-025-110
RAP
for 2K LCSS,
11-005-
120, 11-006-120, 11-
310-120, 11-311-120
RAP for 1K LCSS,
11-
007-120, 11-008-120,
11-312-120, 11-313-
120, 11-319-120
RAP
for 1K LCSS,
11-024-
120, 11-025-120
RAP
for 1K LCSS,
11-024-
171,
11-026-171,
11-
392-171 to 11-395-
171,
11-396-171 to
11-399-171
RAP for
HVF
11-908
Hole punching is unavail-
able. Check for obstruc-
tions in the hole puncher
11-909
All output trays are unavail-
able. Check for obstruc-
tions in the finisher
May 2013
2-617
Table 10 11-5XX to 9XX Status codes
Reason for Message
Bin 1 offset motor fails to move
or home.
Punch head motor fails
Punch head home sensor not
made
Reference / Action
Clear the paper jam.
Switch off the
machine then switch
on the machine,
GP
14. Perform
11-005-
110, 11-006-110, 11-
310-110, 11-311-110
RAP for 2K LCSS,
11-
007-110, 11-008-110,
11-312-110, 11-313-
110, 11-319-110
RAP
for 2K LCSS,
11-024-
110, 11-025-110
RAP
for 2K LCSS,
11-005-
120, 11-006-120, 11-
310-120, 11-311-120
RAP for 1K LCSS,
11-
007-120, 11-008-120,
11-312-120, 11-313-
120, 11-319-120
RAP
for 1K LCSS,
11-024-
120, 11-025-120
RAP
for 1K LCSS,
11-024-
171,
11-026-171,
11-
392-171 to 11-395-
171,
11-396-171 to
11-399-171
RAP for
HVF
Clear the paper jam.
Perform
11-043-110,
11-350-110
RAP for
2K LCSS,
11-044-171
to 11-047-171
RAP
for HVF
Clear the paper jam.
Switch off the
machine then switch
on the machine,
GP
14. Perform
11-030-
110, 11-334-110, 11-
335-110, 11-336-110
RAP for 2K LCSS,
11-
030-120, 11-334-120,
11-335-120, 11-336-
120
RAP for 1K
LCSS,
11-044-171 to
11-047-171
RAP for
HVF
Status Indicator RAPs
OF4a
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