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22-410 to 22-416, 22-423, 22-425, 22-428, 22-777 Option
Remove Failure RAP
22-410 The system manager failed to remove the network scanning (scan to file) option.
22-411 The system manager failed to remove the server fax option.
22-412 The system manager failed to remove the E-mail (scan to E-mail) option.
22-413 The system manager failed to remove the internet fax option.
22-414 The system manager failed to remove the network accounting (JBA) option.
22-415 The system manager failed to remove the on demand image overwrite option.
22-416 The system manager failed to remove the immediate image overwrite option.
22-424 The system manager failed to remove the searchable fire format option.
22-425 The system manager failed to remove the common access card (CAC) option.
22-428 The system manager failed to remove the colour scan option.
22-777 The system manager failed to remove, disable and delete CPSR file cabinet option.
Procedure
Perform the following:
1.
Switch off the machine, then switch on the machine,
2.
To remove the option perform the following:
a.
Enter Customer Administration Tools,
b.
Select Optional Services.
c.
Select the option to be disabled.
d.
Select Disable.
NOTE: An option must be disabled before it can be removed.
e.
Select Save
f.
Wait for the screen to refresh and select the failed option.
g.
Select Remove
h.
Select Save
i.
Select Confirm
j.
Select Exit Tools
k.
The machine system reboots.
l.
The machine will reset with the new configuration. When complete the optional fea-
ture removed will not appear in the machine user interface screen.
3.
If the fault persists, reload the software,
Xerox® WorkCentre® 5790 Family
GP
14.
GP
24.
GP
4.
22-417 Embedded Fax Remove Failure RAP
22-417 The system manager failed to remove the embedded fax option.
Procedure
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to
GP
death or injury. Moving parts can cause injury.
Perform the following:
1.
Switch off the machine, then switch on the machine,
2.
To remove the option perform the following:
a.
Enter Customer Administration Tools,
b.
Select Optional Services.
c.
Select the option to be disabled.
d.
Select Disable.
NOTE: An option must be disabled before it can be removed.
e.
Select Save.
f.
Wait for the screen to refresh and select the failed option.
g.
Select Remove.
h.
Select Save.
i.
Select Confirm.
j.
Select Exit Tools.
k.
The machine system reboots.
After the machine system reboot. A Fax Install window appears and the options are
to View Install Information, Install now or Install later. Select the option required.
l.
The machine will reset with the new configuration. When complete the optional fea-
ture removed will not appear in the machine user interface screen.
3.
If the embedded fax remove failure still occurs, go to
All Copier NVM and reset the NVM.
4.
If the embedded fax PWB is to be removed from the machine. Switch off the machine,
14. Remove the embedded fax PWB. Switch the machine on,
Perform the following:
a.
An Options not detected window appears.
b.
Select SA confirm.
c.
Enter password (1111).
d.
Select Enter.
e.
Select line 1 fax card.
f.
Select Confirm removal of selected option.
g.
Repeat for line 2 fax card.
h.
Select Confirm removal of selected option.
i.
Select Confirm.
j.
Select Save.
May 2013
22-410 to 22-416, 22-423, 22-425, 22-428, 22-777, 22-
2-585
WARNING
14. Disconnect the power cord. Electricity can cause
GP
14.
GP
24.
dC132
NVM initialization and select
GP
14.
Status Indicator RAPs
GP
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