Xerox WorkCentre 5790 Series Service Manual page 638

Table 3 03-5XX Status codes
Status
Code UI Message Reason for Message
03-568 Job contains too many The single board controller
sheets to be folded and PWB reports that the BM job
stabled. See Help for contains too many sheets for
more details. the BM to fold and staple.
03-569 Job contains too many The single board controller
sheets to be folded. See PWB reports that the BM job
Help for more details. contains too many sheets for
the BM to fold
03-570 Current job exceeds tray Job is too large for selected
capacity, you will be output bin
prompted to empty the
tray
03-571 The installed staple car- 50 sheet cartridge installed in
tridge can staple a maxi- the HVF
mum of 50 sheets. Please
confirm to close this win-
dow
03-573 After clearing paper, Image processing reports that
replace any discarded a jam occurred
tabs with identical tab
stock in the correct tray
03-575 Main motor control fault. Main motor not being con-
Printing is unavailable. If trolled. Fault 03-397 raised
fault persists, call for
assistance. Touch Ignore
Error to use other services
03-576 IOT cycled in without IOT cycled in without printing.
printing Fault 03-395 raised
03-579 Machine speed configura- Speed in image processing
tion error NVM does not match speed in
DADH
03-580 Machine speed configura- Speed in Image processing
tion error NVM does not match speed in
IOT NVM. Fault 03-461 is
raised.
03-581 Machine speed configura- Speed in Image processing
tion error NVM does not match scanner
speed. Fault 03-462 is raised.
03-585 Scan to file unavailable Fault 03-331 raised. The sta-
tus is cleared when status 03-
544 is raised.
03-586 FAX service unavailable The fault 03-401 or 03-403 is
raised.
Status Indicator RAPs
OF4a
Status
Reference / Action Code UI Message
Maximum number of 03-587 Machine unavailable
output sheets that can
03-588 Fax service is unavailable Basic Fax not detected or con-
be folded and stapled is
15
03-589 Fax Service Error A Fax
Maximum number of
Service error has
output sheets that can
occurred. Fax line 2 is
be folded is 15
unavailable. Fax line 1 is
still available. Contact
None your System Administra-
tor.
03-590 A Fax Service error has
occurred. Press the power
Press confirm. button on the left side of
the machine and choose
Quick Restart. If fault per-
sists, please call for assis-
tance.
Cleared when the IOT 03-591 Try turning the machine
has performed stray off and on. Please call for
sheet detection suc- assistance if the problem
cessfully the status persists
clears
Perform 03-397 RAP
03-592 Try turning the machine
off and on. Please call for
assistance if the problem
persists
Perform 03-395, 396,
852, 853 RAP
03-593 Try turning the machine
Perform 03-320 to 03-
off and on. Please call for
324 RAP. Perform 03-
assistance if the problem
330, 03-462 RAP. Refer
persists
to GP 15 How to Set the
Machine Configuration
Perform 03-330, 03-462
03-594 Try turning the machine
RAP. Refer to GP 15
off and on. Please call for
How to Set the Machine
assistance if the problem
Configuration
persists
Perform 03-330, 03-462
RAP. Refer to GP 15
How to Set the Machine
03-597 The software that controls
Configuration
tray 5 requires updates.
Switch off the machine
Tray 5 is unavailable
then switch on the
machine, GP 14.
Perform 03-401, 03-
403. Perform 20A RAP
May 2013
2-606
Table 3 03-5XX Status codes
Reason for Message Reference / Action
The fault 03-417 is raised. Perform
Perform
firmed. 403. Perform
Extended Fax not detected or Perform
confirmed.
Fax POST failure status Perform
The single board controller Switch the machine off
PWB reports that its stored and on,
machine model ID differs from essary, reload the soft-
that stored in the IOT ware,
the install wizard, refer
to
The single board controller Switch the machine off
PWB reports that its stored and on,
machine type differs from that essary, reload the soft-
stored in the IOT ware,
the install wizard, refer
to
The single board controller Switch the machine off
PWB reports that its stored and on,
machine speed ID differs from essary, reload the soft-
that stored in the IOT ware,
the install wizard, refer
to
The single board controller Switch the machine off
PWB reports that its stored and on,
machine variant ID differs from essary, reload the soft-
that stored in the IOT ware,
the install wizard, refer
to
Incompatible software Switch the machine off
detected in the tray 5 controller and on,
form
Xerox® WorkCentre® 5790 Family
03-417 RAP
03-401, 03-
20A RAP
20A RAP
20A RAP
GP 14. If nec-
GP 4 then re-run
GP 15.
GP 14. If nec-
GP 4 then re-run
GP 15.
GP 14. If nec-
GP 4 then re-run
GP 15.
GP 14. If nec-
GP 4 then re-run
GP 15.
GP 14. Per-
03-419, 03-420