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Table 10 11-5XX to 9XX Status codes
Status
Code
UI Message
Reason for Message
11-901
Unable to staple. check for
Tamper move or paddle roll
obstructions in the output
fault
trays
Status Indicator RAPs
OF4a
Status
Reference / Action
Code
UI Message
Clear the paper jam.
11-902
Output tray 1 out of ser-
Switch off the
vice. Check for obstruc-
machine then switch
tions in output tray 1
on the machine,
GP
14. Perform
11-005-
110, 11-006-110, 11-
310-110, 11-311-110
RAP for 2K LCSS,
11-
007-110, 11-008-110,
11-312-110, 11-313-
110, 11-319-110
RAP
for 2K LCSS,
11-024-
110, 11-025-110
RAP
for 2K LCSS,
11-005-
120, 11-006-120, 11-
310-120, 11-311-120
RAP for 1K LCSS,
11-
007-120, 11-008-120,
11-312-120, 11-313-
120, 11-319-120
RAP
for 1K LCSS,
11-024-
120, 11-025-120
RAP
for 1K LCSS,
11-024-
171,
11-026-171,
11-
392-171 to 11-395-
171,
11-396-171 to
11-399-171
RAP for
HVF
11-903
Some finishing features are
unavailable. Check for
obstructions in the finisher
May 2013
2-616
Table 10 11-5XX to 9XX Status codes
Reason for Message
Tamper move or Bin 1 or com-
piler eject or staple fault
Compiler carriage or stapling
fault
Xerox® WorkCentre® 5790 Family
Reference / Action
Clear the paper jam.
Switch off the
machine then switch
on the machine,
GP
14. Perform
11-005-
110, 11-006-110, 11-
310-110, 11-311-110
RAP for 2K LCSS,
11-
007-110, 11-008-110,
11-312-110, 11-313-
110, 11-319-110
RAP
for 2K LCSS,
11-024-
110, 11-025-110
RAP
for 2K LCSS,
11-005-
120, 11-006-120, 11-
310-120, 11-311-120
RAP for 1K LCSS,
11-
007-120, 11-008-120,
11-312-120, 11-313-
120, 11-319-120
RAP
for 1K LCSS,
11-024-
120, 11-025-120
RAP
for 1K LCSS,
11-024-
171,
11-026-171,
11-
392-171 to 11-395-
171,
11-396-171 to
11-399-171
RAP for
HVF
Clear the paper jam.
Switch off the
machine then switch
on the machine,
GP
14. Perform
11-364-
110
RAP for 2K
LCSS,
11-364-120
RAP for 1K LCSS,
11-
172-171,
11-180-171,
11-182-171,
11-185-
171 to
11-187-171,
11-371-171 to 11-377-
171
RAP for HVF
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