Xerox WorkCentre 5790 Series Service Manual page 662

Table 1 Status messages A to F
Status
UI Message Code Reason for Message
All the paper trays have 22-512 All trays direct select only
been disabled for Auto
Selection. Auto Paper can-
not be used with these set-
tings. It is recommended
that at least one tray be
enabled for Auto Selection
An error has occurred - The 03-538 System attempting to recover
system is attempting to from an single board controller
recover PWB to IOT communication
failure. Fault 03-300 or 03-320
is raised.
An error has occurred. The 03-539 Comms failure between the
system is attempting to IOT and Image processing
recover.
An image data error has 19-514 19-409
occurred etc.
An image data error has 19-505 Compressor DVMA time-out.
occurred etc. Fault 19-404 is raised.
An internal communica- 03-561 Single board controller wall
tions error has occurred. clock is not incrementing. Fault
Switch off the machine and 03-325 is raised.
call for assistance
An internal communica- 03-563 Image processing rotation
tions error has occurred. memory POST has failed
Switch off the machine and
call for assistance
An unexpected time-out 08-590 Unexpected event or time-out
was detected for a sheet in for sheet. 08-171, 08-181, 08-
the paper path. This may 182
be due to a different paper
in the trays than the
machine expects. Please
check and confirm the con-
tents of the paper trays
Annotation error 22-557 Annotation Bates number over-
flow. Set by the system on the
next page after the Bates num-
ber reaches the maximum of
999999999
Status Indicator RAPs
OF4b
Reference / Action UI Message
Enable one tray for Auto Configuration is dis-
auto select abled. Please re-enable
this feature before pro-
ceeding
Automatic software
upgrade failure
Cleared if communi-
cation is established.
BM is unavailable. Please
Perform 03-300, 306,
call for assistance
461, 482, 805, 870
RAP, 03-320 to 03-
324 RAP
Clears when comms
BM out of staples. Please
re-established, or is
replace the staple car-
converted to status
tridges
code 03-540 after
BM out of staples. Please
third recovery attempt
replace the staple car-
Cleared when status
tridges
19-514 is raised. Per-
BM requires two or more
form 19-409 RAP
pages
Perform 19-404 RAP
Booklet Maker Stapling is
Perform 03-315, 325,
currently unavailable
347, 348, 349, 355,
400 RAP
Perform 03-315, 325,
347, 348, 349, 355,
Booklet Making and Tri-
400 RAP
folding are unavailable.
Check for obstructions
Perform 08-171 RAP,
08-181 RAP, 08-182
RAP
Cleared by the single
board controller PWB,
7 seconds after raised
May 2013
2-630
Table 1 Status messages A to F
Status
Code Reason for Message
02-550 System manager autoConfigu-
ration NVM set to disable
03-527 Sip NC sync failure prior to
power on upgrade
11-563 BM disabled - out of service
11-543 BM staples empty
11-561 BM disabled - out of staples
11-562 BM disabled - zero/one page
11-926 Failure of the booklet maker
stapling functions.
11-943 Booklet making or tri-folding
capability degraded
Xerox® WorkCentre® 5790 Family
Reference / Action
Perform 02-390, 02-
391, 02-704, 02-706
RAP
Switch off the
machine, then switch
on the machine, GP
14
Switch off the
machine then switch
on the machine, GP
14. Perform 11B-171
RAP
Perform 11-063-171,
11-411-171 RAP
Perform 11-063-171,
11-411-171 RAP
Requires two or more
sheets to enable sta-
pling
Perform 11-063-171,
11-411-171 RAP for
staple unit 1, and 11-
403-171, 11-413-171,
11-414-171 RAP for
staple unit 2
Check for obstructions
in the HVF BM and
the tri-folder. Check
that the HVF BM and
tri-folder interlocks are
made. Switch the
machine OFF and
ON, GP 14. Check the
current fault codes list
for HVF BM or tri-
folder faults and per-
form the appropriate
RAP.