Cause & Possible Remedies - Lenze 8400 StateLine C Reference Manual

9.9.6 Cause & possible remedies
This chapter contains all error messages of the controller operating system in numerical
order of the error numbers. The list provides detailed information on the response to the
error message as well as information on the cause & possible remedies.

Note!
For the sake of legibility, the Logbookand
the following syntax:
[Error type].[Error subject area no.].[Error ID]
In this documentation, "xx", a wildcard, stands for the error type since it is
configurable for many error messages.

Tip!
A list of all error messages of the controller operating system in alphabetical order
can be found in the previous chapter
Su02: One mains phase is missing [xx.0111.00002]
Response (Lenze setting printed in bold)
0: No Reaction
Cause
One mains phase of a three-phase supply has failed.
Su03: Too frequent mains switching [xx.0111.00003]
Response (Lenze setting printed in bold)
0: No Reaction
Cause
Too frequent mains switching of the power section.
• The device recognises if the power section is switched
on and off too frequently.
• To protect internal charging connections from
destruction, the device reports this error and prevents
the controller inhibit. All other functions are active.
Su04: CU insufficiently supplied [xx.0111.00004]
Response (Lenze setting printed in bold)
0: No Reaction
Cause
After switching on the device, the 24V supply voltage for
the control electronics is too low (100ms after switch-on
U is < 19V).
• The current supply voltage is displayed in C00065.
Firmware ≤ 11.00 - DMS 8.0 EN - 10/2011
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1: Fault 2: Trouble 3: TroubleQuickStop
1: Fault 2: Trouble 3: TroubleQuickStop
1: Fault 2: Trouble 3: TroubleQuickStop
L
8400 StateLine C | Reference manual
Diagnostics & error management
Error messages of the operating system
C00165 display the error number with
"Short overview (A-Z)"
Setting: C00565 ( Adjustable response)
4: WarningLocked 5: Warning 6: Information
Remedy
Check mains connection (terminal X100).
4: WarningLocked 5: Warning 6: Information
Remedy
The error must be acknowledged by mains switching.
The charging circuit can only cool down when the mains
is switched off.
• After switching the mains 3 times in one minute,
there must be a switching pause of 9 minutes.
• Cyclic mains switching every 3 minutes is permissible.
4: WarningLocked 5: Warning 6: Information
Remedy
The error must be acknowledged.
With internal supply voltage via the power electronics,
the controller must be replaced.
With external supply voltage, check the correct
connection and/or the stability of the supply voltage.
.
( 407)
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