NEC UNIVERGE SV8100 Features & Specifications Manual page 1130

Issue 5.0
20-15-11: Ring Cycle Setup – VRS Waiting Message Incoming Call
22-01-04: System Options for Incoming Calls – DIL No Answer Recall Time
22-01-08: System Options for Incoming Calls – DID Pilot Call No Answer Timer
22-01-10: System Options for Incoming Calls – VRS Waiting Message Operation
22-01-11: System Options for Incoming Calls – VRS Waiting Message Interval Time
22-08-01: DIL/IRG No Answer Destination
22-14-01~07: VRS Delayed Message for IRG
22-15-01~07: VRS Waiting Message for Department Group
25-07-02: System Timers for VRS/DISA – VRS/DISA No Answer Time
25-07-03: System Timers for VRS/DISA – Disconnect after VRS/DISA retransfer to IRG
Transfer to the VRS
Any extension user can Transfer their outside call to the VRS. This lets their caller take advantage of the
Automated Attendant's extensive routing abilities. To Transfer the call, the user places the call on Hold,
dials the unique VRS service code (set up in system programming : default 882), and hangs up.
Voice Prompting Messages
The VRS feature provides the system with Voice Prompting Messages. These Voice Prompting
Messages tell the extension user the status or progress of their call. For example, if a user calls
extension 300 when it is busy, they hear, "Station 300 is unavailable, please dial a new station or dial 850
to wait."
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UNIVERGE SV8100
Voice Response System (VRS)