Polycom ® Hardware Guide Version 1500 ® 7.0.2 | November 2010 DOC2557C...
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(e.g., a book or sound recording). Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not responsible for printing or clerical errors. Information in this document is subject to change...
This Hardware Guide provides information on the RMX 1500 and its components. This system utilizes a modular platform, whose components are designed for high performance, capacity and reliance. Main Features The Polycom RMX 1500 offers the following features: • Linux® based •...
Maximum number of IVR Video Slides Maximum number of Log Files (1Mb max.) Maximum number of CDR Files Maximum number of Fault Files Number of Participant alerts System Functions and Capacities RMX 1500 Polycom RMX 1500 Hardware Guide Capacity 1000 20 (default) 4000 2000...
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Chapter 1-Hardware Description Table 1-2 System Functions Maximum number of concurrent RMX Web Client connections to the MCU Maximum number of Users Maximum number Address Book entries Maximum number of gateway profiles Maximum number of Reservations (Internal Scheduler) System Functions and Capacities RMX 1500 Capacity 4000 2000...
Chapter 1-Hardware Description Site Requirements This section describes the requirements your site must meet for safe installation and operation of the system. Safety Requirements For your protection, please read these safety instructions completely before operating the equipment. • Look carefully for potential hazards in your work area: moist floors, ungrounded power cables, frayed power cords, missing safety grounds and so forth.
Chapter 1-Hardware Description Installing the RMX 1500 For detailed instructions, precautions and requirements for installing the RMX 1500 refer to the Polycom RMX 1500 Hardware Guide. The following procedures have to be performed to install the RMX 1500 in your site: •...
There are two methods for installing the RMX in a 19” or 23” rack: • Using the chassis runners on the RMX 1500 — Install the chassis runners provided by Polycom in the rack using the screws supplied by the rack manufacturer; two screws per chassis runner.
Chapter 1-Hardware Description • Using a shelf — Install the shelf supplied by the rack manufacturer, in the rack. — Mount the RMX on the shelf. — Fasten the RMX to the rack with screws through the four holes in Connecting the RMX 1500 to a Power Source The following restrictions apply to the conductors and connectors that may be used to ground the unit when rack mounted:...
Do not connect the green or green-yellow wire to the system single-point ground screw. • Only the AC Power cable supplied by Polycom should be used. • The size of the protective earthing conductor should be a minimum of 10AWG.
Chapter 1-Hardware Description Connecting Cables to the RMX 1500 To connect the cables: • For the RTM-IP 1500 module: — Connect the Media cable to LAN 2 port. — Connect the Network cables to the MNG (Signaling) port & — (Optional) Connect the Shelf Management cable to the Shelf port. •...
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Polycom RMX 1500 Hardware Guide The parameters in the lan.cfg file are uploaded from the USB key to the RMX’s memory and applied during the power-up sequence. System power-up sequence may take up to five minutes. During the First-time Power-up the red ERROR LED on the RMX’s front panel remains ON until both the Management and IP Network Services have been defined.
RMX 1500 Components On the RMX 1500, components are located on both the front and rear of the MCU as listed in Table 1-6, "Polycom RMX 1500 Front Panel Description". For more information see the descriptions of the "RMX 1500 Front Panel”...
Front Panel Components USB Slot VGA Slot Figure 1-2 RMX 1500 Front Panel Table 1-6 Polycom RMX 1500 Front Panel Description SLOT/Button/ Description USB Slot USB key connection, used for First time configuration. VGA Slot Monitor connection. Keyboard Slot Keyboard connection.
Chapter 1-Hardware Description RMX 1500 Rear Panel The RMX 1500 rear panel contains the RTM IP 1500 and optionally, the RTM ISDN 1500. In addition, the rear panel houses the power supply with fan & AC inlet, and Serial port. Power Supply with built in Fan RTM IP 1500...
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Selection of the connection type for the RS-232 Port. When the switch is up - the serial port connects to the MPMx card. When the switch is down, connects to the RTM IP. Polycom RMX 1500 Hardware Guide Modem Serial Shelf...
Chapter 1-Hardware Description Table 1-7 Item Standby button RTM ISDN 1500 The RTM ISDN 1500 connects directly to the built-in MPMx. The RTM ISDN card routes data between the MPMx card and components of the system, converts ISDN T1/E1 media to IP packets and provides connectivity to external ISDN networks.
On the RMX 1500 there are three LEDs that indicate the power status. Table 1-8 Power Supply LED (Alarm symbol) AC/~ (symbol) Polycom RMX 1500 Power Supply LEDs Description DC power indication to internal components of the RMX: Green - DC Power Good. Power supply failure Indication: Amber - Power Supply Failure.
Chapter 1-Hardware Description RMX 1500 LEDs The RMX includes LEDs located on the front panel and rear panel. In the front panel, the LEDs reflect the state of the components. The LEDs on the rear panel indicate the state of the external connections and the status of the RTM IP card.
Green 1 Gb Amber Green 1 Gb Amber Green Amber Polycom RMX 1500 Hardware Guide Indication ON with an active network connection, flickers with Packet activity. ON with a 1Gb online connection, flickers with Packet activity. ON with an active network connection, flickers with Packet activity.
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Chapter 1-Hardware Description Table 1-10 Component Modem Additional LEDs 1-22 RTM IP 1500 LEDs (Continued) LED Color Name Green Amber STBY Green Green Indication ON with an active network connection, flickers with activity. ON when the active network is 10/100Mb, flickers with activity. ON - Major error on RTM IP 1500.
The following items appear on the rear panel power supply: Table 1-12 Power Supply LED’s Component LED ID Power Statuses Alarm Polycom RMX 1500 Hardware Guide LED Color Indication Green ON with an active network connection, flickers with Packet activity.
Component Installation & Replacement On the RMX 1500 you can install and replace the RTM ISDN 1500 card. For more information see, "Installing the RTM ISDN 1500 Card” on page 2-2. Before installing a parts: • Make sure you have the correct replacement part on hand. •...
Chapter 2- Component Installation & Replacement Installing the RTM ISDN 1500 Card Prior to adding the RTM ISDN 1500 card you must have your ISDN product license available. For more information see, RMX 1500/2000/ Getting Started Guide, "Procedure 2: Product Registration” on page 2-20. Ensure that the power switch on the RMX 1500 is turned OFF (O).
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Polycom RMX 1500 Hardware Guide Connect the PRI cables. Turn ON the RMX 1500. Login on to the RMX Web Client. 4 E1/T1 connections Update your license. For more information see, RMX 1500/2000/ Getting Started Guide, Chapter 2, “Procedure 2: Product Registration”...
Chapter 2- Component Installation & Replacement Component Replacement The RMX 1500 is designed with ease of maintenance in mind. Most components are swappable and are accessible directly via the front panel or the rear panel. The following component can be replaced when it is faulty: The RTM-IP 1500 and Power Supply are not field replaceable.
Polycom RMX 1500 Hardware Guide Replacing the RTM ISDN 1500 Ensure that the power switch on the RMX 1500 is turned OFF (O). Remove the PRI cables. Loosen the captive screws that fasten the card to the MCU. Remove the RTM ISDN card and pull the RTM ISDN card out of its slot in the backplane.
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