NEC Univerge SV8100 Features And Specifications Manual page 918

Issue 12.0
The NEC IP/Digital Reporter is NECs most feature rich product for listening to recorded phone calls. It
has functionality much the same as the Manager but offers additional features. These additional features
make management easier by providing tools to help gather data and generate reports. NEC's IP/Digital
Reporter also provides advanced features which help in gathering data and report generation of usage
and performance metrics for analysis and monitoring of the call recording environment. Usage analysis
provide data metrics on call volume, disk usage, average call length, longest calls, most called numbers,
longest recorded time numbers, call volume distribution over date span, call volume distribution at hourly
intervals and call volume distribution at call length intervals.
The use of these products is covered in greater depth it their specific User Guides.
The use of monitoring, recording, or listening devices to eavesdrop, monitor,
retrieve, or record telephone conversation or other sound activities, whether or not
contemporaneous with transmission, may be illegal in certain circumstances under
federal or state laws. Legal advice should be sought prior to implementing any
practice that monitors or records any telephone conversation. Some federal and state
laws require some form of notification to all parties to a telephone conversation,
such as using a beep tone or other notification methods or requiring the consent of
all parties to the telephone conversation, prior to monitoring or recording the
telephone conversation. Some of these laws incorporate strict penalties.
Conditions
The PC hosting Back Office should have the power save functionality disabled.
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Encryption is only supported at 256-bit setting.
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Does not support recording of VoIP phone conversations in a Netlink or CCIS configuration.
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No Wireless terminal support.
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Encryption Feature – Requires IP/Digital Call Logging Manager or Reporter for playback.
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Network Port monitoring is required for recording calls from VoIP extensions.
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Peer-to-Peer is only supported in a VoIP multi-port mirroring scenario.
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VoIP calls placed on hold or conference will break into two call recordings.
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The data switch used to monitor traffic needs to have the monitor port capable of ingress
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and egress simultaneously.
Only a single NIC is supported for the PC hosting Back Office.
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A maximum of four 4-Port Digital Call Logging Units is supported.
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IP/Digital Call Logging supports the G.711 CODEC only.
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UNIVERGE SV8100
IP/Digital Call Logging