Ip/Digital Call Logging - NEC Univerge SV8100 Features And Specifications Manual

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UNIVERGE SV8100

Enhancements

The NEC Call Logging Unit now supports licensing via LMS which in most cases can eliminate the

need for a license dongle.

When using NEC DT300 and DT700 desktop terminals, telephone calls can be monitored, recorded and

stored. For single phone applications, the NEC 1-Port Digital Call Logging Unit can be used. This will

only support digital DT300 phone applications. For up to 16 digital ports or VoIP traffic the NEC IP/Digital

Back Office call logging unit can be used.

The back bone of NEC's higher volume call recording software is the NEC IP/Digital BackOffice software

which is PC based and is capable of recording calls from both VoIP (DT700) and digital (DT300) phones.

NEC's BackOffice software works in conjunction with a 4-Port Digital Logging Unit for recording of TDM

type calls. Three options are available for playing back of the recorded calls. For playback and

management of recorded calls NEC offers the NEC Player/Recorder, Manager and Reporter Pro. All of

these perform the playback function but offer increasing levels of additional features.

The NEC Digital Player/Recorder is used by an individual user to play back their own archive of calls or

to play back NEC VSR calls stored on their PC or network. It easily manages calls from one storage

location. It does not offer many of the advanced functions of the VSR Manager, such as establishing

preset shortcuts to any number of storage folders for quick and easy access. The Recorder portion of

this software is much like Back Office but scaled down to be utilized by the single port digital call logging

unit. It allows you to set where to store calls, and how long to archive them amongst other things.

The NEC IP/Digital Manager is much like the Player, it provides advanced visibility, access, retrieval, and

playback tools for the VSR Recorder administrators. It provides an intuitive interface for establishing

shortcuts to any number of storage folders and allows the supervisor to search across all storage folders

for specific call information such as User, Time/Date, Length of Call, etc. The application can be used to

access and manage VSR recordings whether created by the single port VSR or the 4-Port Digital Call

Logging Unit.

IP/Digital Call Logging

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