Disable Surelink - Digi IX14 User Manual

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Disable SureLink

If your device uses a private APN with no Internet access, or your device has a restricted wired WAN

connection that doesn't allow DNS resolution, follow this procedure to disable the default SureLink

connectivity tests. You can also disable DNS lookup or other internet activity, while retaining the

SureLink interface test.

1. Log into the IX14 WebUI as a user with full Admin access rights.

2. On the menu, click System. Under Configuration, click Device Configuration.

The Configuration window is displayed.

3. Click Network > Interfaces.

4. Select the appropriate WAN or WWAN on which SureLink should be disabled..

5. After selecting the WAN or WWAN, click IPv4 > SureLink.

6. Toggle off Enable to disable SureLink.

IX14 User Guide

Wireless Wide Area Networks (WWANs)