Disable Surelink - Digi Connect IT 4 User Manual

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The default is 300s.

g. Set the time to add to the test interval when restarting the list of actions. This option is

capped at 15 minutes.

(config)> network interface my_wan surelink advanced backoff_interval

where value is any number of weeks, days, hours, minutes, or seconds, and takes the

format number{w|d|h|m|s}.

For example, to set backoff_interval to ten minutes, enter either 10m or 600s:

(config)> network interface my_wan surelink advanced backoff_interval

The default is 300 seconds.

h. The interface_gateway parameter is used by the Interface gateway Ping test as the

endpoint for traceroute to use to determine the interface gateway. The default is 8.8.8.8,

and should only be changed if this IP address is not accessible due to networking issues. To

set to an alternate host:

(config)> network interface my_wan surelink advanced interface_gateway

hostname/IP_address

8. Save the configuration and apply the change:

(config network interface my_wan ipv4 surelink)> save

Configuration saved.

9. Type exit to exit the Admin CLI.

Depending on your device configuration, you may be presented with an Access selection

menu. Type quit to disconnect from the device.

Disable SureLink

If your device uses a private APN with no Internet access or has a restricted WAN connection that

doesn't allow DNS resolution, you can disable SureLink connectivity tests. You can also reconfigure

SureLink to disable the DNS test and use one or more other tests.

1. Log into Digi Remote Manager, or log into the local Web UI as a user with full Admin access

2. Access the device configuration:

Remote Manager:

Digi Connect IT® 4 User Guide

Wide Area Networks (WANs)