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E577-8001-02
Detection Description
Remedy
E602-0001-00
Detection Description
Remedy
E602-0020-00
Detection Description
Remedy
E602-0101-00
Detection Description
Remedy
Y Alignment Motor failure
When Y Alignment Motor is operated, the Y Alignment Motor HP Sensor does not change.
[Related parts]
- Upper Feed Unit
- Finisher Controller PCB
- Harness between the Finisher Controller PCB and the DC Controller PCB
- DC Controller PCB
[Remedy] Check/replace the related harness/cable, connector and parts.
HDD error
HDD failed to be Ready, or HDD was not formatted.
When this error occurs, the system has not been started normally. Therefore, it may not be
recorded in the error log.
[Related parts] R2.00
- Harness between the Main Controller PCB and the HDD
- HDD
- Main Controller PCB
[Remedy] Perform the following in the order while checking whether the error is cleared.
1. Check the related harness/cable and connector.
2. If the above-mentioned service mode cannot be executed due to an error, etc., enter safe mode
using (2+8) startup. Then format the HDD using SST or a USB flash drive.
3. Reinstall the system software using SST or a USB flash drive.
4. Check/replace the related parts.
HDD error
Corruption of database managing user mode/service mode data was detected.
While this error occurs, backup of the setting values is disabled.
In addition, it may not be recorded in the error log.
Perform the following in the order while checking whether the error is cleared.
1. Turn OFF and then ON the main power.
2. Enter safe mode using (2+8) startup, and format the HDD using a USB flash drive.
3. Replace the HDD.
HDD error
An error was detected in the PDL-related file storage area. (Initialization failed at startup or I/O
error at startup)
When this error occurs, the system has not been started normally. Therefore, it may not be
recorded in the error log.
[Related parts] R2.00
- Harness between the Main Controller PCB and the HDD
- HDD
- Main Controller PCB
[Remedy] Perform the following in the order while checking whether the error is cleared. When
prioritizing clearing of the error, skip Remedies 2 and 3.
Although the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to
4.
1. Check the related harness/cable and connector.
2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "1", and execute "HD-CHECK". Then,
turn OFF and then ON the main power.
3. Obtain the necessary backup data by referring to "Appendix> Backup Data List" in the System
Service Manual.
4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "1", and execute "HD-CLEAR". Then,
turn OFF and then ON the main power to delete the data in the corresponding partition.
5. If the above-mentioned service mode cannot be executed due to an error, etc., enter safe mode
using (2+8) startup. Then format the HDD using SST or a USB flash drive.
6. Check/replace the related parts.
[Reference] When replacing the HDD, back up the setting values by referring to "Chapter 5.
Adjustment> Actions when Replacing the Parts> HDD" in the Service Manual.
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7. Error/Jam/Alarm
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