Canon imageRUNNER 105 Network Manual

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Network Guide

Please read this guide before operating this equipment.
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After you finish reading this guide, store it in a safe place for future reference.

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Summary of Contents for Canon imageRUNNER 105

  • Page 1: Network Guide

    Network Guide Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference.
  • Page 2 imageRUNNER 8500/85 7200 5000i 3300i Network Guide...
  • Page 3 Basic Use ............. Reference Guide Troubleshooting ..........Copying Guide Copying Instructions ........Sending Function Guide Sending Instructions ........(imageRUNNER 105, imageRUNNER 8500, imageRUNNER 7200, imageRUNNER 5000i) Sending Function/ Facsimile Guide (imageRUNNER 3300i) Mail Box Function Guide Mail Box Function Instructions ......
  • Page 4 • A considerable effort has been made to make sure that this manual is free of inaccuracies and omissions. • However, as we are constantly improving our products, if you need an exact specification, please contact Canon.
  • Page 5: Table Of Contents

    Contents Preface ............vi How to Use This Manual .
  • Page 6 Chapter3 Using a TCP/IP Network (Windows/ UNIX/Macintosh) TCP/IP Network Setup Operating Procedures ..... 3-2 Protocol Settings..........3-3 Settings from the Control Panel.
  • Page 7 Chapter5 Using a NetBIOS Network (Windows) NetBIOS Network Setup Operating Procedures ....5-2 Protocol Settings ..........5-3 Settings from the Control Panel .
  • Page 8 Chapter8 Troubleshooting Error Messages and Remedies ....... . . 8-2 Network Connection Problems and Remedies.
  • Page 9: Preface

    Preface Thank you for purchasing this Canon product. Please read this manual thoroughly before operating the product in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.
  • Page 10: Displays Used In This Manual

    Displays Used in This Manual Screenshots of computer operation screens used in this manual may differ from the ones you actually see depending on the model or options that come with your machine. The keys or buttons which you should press are marked with , as shown below.
  • Page 11: Trademarks

    Trademarks Canon, the Canon logo, imageRUNNER, NetSpot, and imageWARE are trademarks of Canon Inc. Adobe, Acrobat, PostScript, and PostScript 3 are trademarks of Adobe Systems Incorporated. Apple, AppleTalk, EtherTalk, LocalTalk, Macintosh, Mac OS, and Power Macintosh are trademarks of Apple Computer, Inc.
  • Page 12: Chapter1

    Before You Start CHAPTER This chapter describes what you need to know before you start using the machine, including the network environments with which the machine is compatible, and how to check the network environment you are using. Machines Covered in this Manual......... . . 1-2 System Environment Requirements (for the imageRUNNER 5000i) .
  • Page 13: Machines Covered In This Manual

    Machines Covered in this Manual This manual applies to the following machines: • imageRUNNER 105 • imageRUNNER 8500/85 • imageRUNNER 7200 • imageRUNNER 5000i • imageRUNNER 3300i Machines Covered in this Manual...
  • Page 14: System Environment Requirements (For The Imagerunner 5000I)

    System Environment Requirements (for the imageRUNNER 5000i) This section describes the system environments with which the machine is compatible. System Environment Requirements for Printing The following network and system environments are compatible when printing with the machine. Printing with a TCP/IP Network: •...
  • Page 15: System Environment Requirements For Using E-Mail

    Printing with a NetWare Network: • Compatible Servers - Novell NetWare Version 3.2/4.1/4.11/4.2/5/5.1 • Compatible Clients - Microsoft Windows 95/98/Me - Microsoft Windows NT Server 4.0 - Microsoft Windows NT Workstation 4.0 - Microsoft Windows 2000 Server - Microsoft Windows 2000 Professional •...
  • Page 16: System Environment Requirements For Sending Data

    System Environment Requirements for Sending Data The following network and system environments apply when sending data from the machine to a file server, depending on the type of network used. With a TCP/IP Network (Using FTP) • Compatible servers - Microsoft Windows NT Server 4.0 and Internet Information Server 4.0 - Microsoft Windows 2000 Server and Internet Information Server 5.0 - Solaris Version 2.6 or later - Mac OS X...
  • Page 17: System Environment Requirements

    System Environment Requirements (for machines other than the imageRUNNER 5000i) This section describes the system environments with which the machine is compatible. System Environment Requirements for Printing The following network and system environments are compatible when printing with the machine. Printing with a TCP/IP Network: •...
  • Page 18: System Environment Requirements For Using E-Mail/I-Fax

    • Compatible Computers - IBM PC/compatibles Printing with a NetWare Network: • Compatible Servers - Novell NetWare Version 3.2/4.1/4.11/4.2/5/5.1 • Compatible Clients - Microsoft Windows 95/98/Me - Microsoft Windows NT Server 4.0 - Microsoft Windows NT Workstation 4.0 - Microsoft Windows 2000 Server - Microsoft Windows 2000 Professional - Microsoft Windows XP Professional - Microsoft Windows XP Home Edition...
  • Page 19: System Environment Requirements For Sending Data

    NOTE • The machine sends e-mail or I-fax messages to mail servers using the SMTP protocol. The machine can receive incoming messages from a mail server using the POP3 protocol or directly using the machine’s own SMTP receiving function. If the latter method is used, it is not necessary for the mail server to support the POP3 protocol.
  • Page 20 IMPORTANT • To send data from the imageRUNNER 105, imageRUNNER 8500, or imageRUNNER 7200, the Universal Send Expansion Board-A1 (optional) must be installed. • If you are using Windows NT 4.0, you need to install Service Pack 6a or later.
  • Page 21: Checking Your Network Environment

    Checking Your Network Environment Refer to the following diagram example to confirm the network environment that is connected to the machine, and then perform the necessary operations for that environment. Sample Windows Network With a NetWare Server In a network environment like the one below, a NetWare, TCP/IP, or NetBIOS (NetBIOS over TCP/IP) protocol can be used.
  • Page 22: Without A Netware Server

    Without a NetWare Server In a network environment like the one below, either TCP/IP or NetBIOS (NetBIOS over TCP/IP) protocol can be used. Multiple protocols can also be used at the same time. Windows NT Windows 95 Windows 98 Protocol: TCP/IP, NetBIOS imageRUNNER 8500 imageRUNNER 5000i After configuring the settings in accordance with “Chapter 2 Settings Common to...
  • Page 23: Sample Macintosh Network

    Chapter 3 Using a TCP/IP Network (Windows/ UNIX/Macintosh) IMPORTANT • To send data from the imageRUNNER 105, imageRUNNER 8500, or imageRUNNER 7200, the Universal Send Expansion Board-A1 (optional) must be installed. • The I-fax functions are not available for the imageRUNNER 5000i.
  • Page 24: Sample Unix Network

    Sample UNIX Network With UNIX computers, the TCP/IP protocol is used. Solaris (Sun OS) Protocol: TCP/IP imageRUNNER 8500 imageRUNNER 5000i After configuring the settings in accordance with “Chapter 2 Settings Common to the Network Protocols,” see the following. • Chapter 3 Using a TCP/IP Network (Windows/ UNIX/Macintosh) Checking Your Network Environment 1-13...
  • Page 25: Using A Network With Various Types Of Computers

    Chapter 5 Using a NetBIOS Network (Windows) IMPORTANT • To send data from the imageRUNNER 105, imageRUNNER 8500, or imageRUNNER 7200, the Universal Send Expansion Board-A1 (optional) must be installed. • The I-fax functions are not available for the imageRUNNER 5000i.
  • Page 26: Chapter2

    Settings Common to the Network Protocols CHAPTER This chapter describes setting items common to the network protocols, which are required for using the machine in a network environment. Before specifying the settings of the desired protocol (Chapters 3 to 6), be sure to set items explained in this chapter. Network Environment Setup Operating Procedures.
  • Page 27: Network Environment Setup Operating Procedures

    Network Environment Setup Operating Procedures To use the machine in a network environment, it is necessary to perform the following procedure. Network Cable Connection (See the Printer Setup Guide) Connect the network cables in accordance with the Printer Setup Guide. Interface Settings (See “Interface Settings,”...
  • Page 28: Interface Settings

    Interface Settings You can specify the interface settings for the machine using any of the following: • Control panel • Web browser (Remote UI) If you are using Ethernet to interface, see “Setting Up the Ethernet Driver,” on p. 2- If you are using Token Ring to interface, see “Setting Up the Token Ring,”...
  • Page 29 On the touch panel display, press [System Settings]. Sample screen for imageRUNNER 3300i IMPORTANT • If the message <Enter the System Manager ID and Password using the numeric keys> appears on the touch panel display, enter the system manager ID and password.
  • Page 30 Press [ [Ethernet Driver Settings]. → Sample screen for imageRUNNER 3300i Select [On] or [Off] for [Auto Detect]. If you want to determine automatically the communication mode (Half duplex/Full duplex) and Ethernet type (10 Base-T/100 Base-TX) Select [On]. Skip to step 8. If you want to specify manually the communication mode (Half duplex/Full duplex) and Ethernet type (10 Base-T/100 Base TX) Select [Off].
  • Page 31 IMPORTANT • If you reconnect the network cable (for example, reconnect the cable to a different Ethernet hub) with the power ON, the Auto Detect function will not work even if you set [Auto Detect] to [On]. (Connect the cable with the power OFF.) NOTE •...
  • Page 32: Setting Up The Token Ring

    Copying” in the Copying Guide.) When using a cross cable, set each item for “Ethernet Driver Settings” as follows: - Auto Detect: Off - Communication Mode: Full Duplex - Ethernet Type: 100Base-TX The Ethernet driver settings are completed. Setting Up the Token Ring Press (Additional Functions).
  • Page 33 Press [Network Settings]. Sample screen for imageRUNNER 3300i Press [ → [Token Ring Settings]. Sample screen for imageRUNNER 3300i Specify the [Ring Speed and Communication Method] settings. Interface Settings...
  • Page 34 Select the appropriate ring speed and the communication method for your environment. NOTE • If “Auto Detect” is selected, the ring speed and communication method are specified automatically. Specify the [Maximum Frame Size] settings. Enter a value appropriate for your environment using the keypad on the control panel.
  • Page 35 To perform all broadcast request, select [On] for [All Broadcast Request]. If you select [On] for [All Broadcast Request], skip to step 10. To perform all broadcast response notice, select [On] for [All Broadcast Response Notice]. Specify the [LAA] settings. If you want to use an LAA (Locally Administered Address), select [On], press [LAA], and then enter the LAA.
  • Page 36: Communication Environment Setup

    Communication Environment Setup To set up a configuration for communication between the machine and computers on your network, follow the procedures below. NOTE • After configuring TCP/IP settings, you can change their content by using a web browser (Remote UI). Settings from the Control Panel Set the spooler.
  • Page 37 Select [On]. If you do not want to spool a print job on the machine’s hard disk before starting printing Press (Additional Functions). On the touch panel display, press [System → Settings] [Network Settings]. → Press [M] [Use Spooler] (If you are using the imageRUNNER 5000i, press [Use Spooler]).
  • Page 38 Select [Off]. Confirm the settings you specified, and then press [OK]. Specify the Canon Port setting. If you want to set or browse detailed information on the machine with a Canon printer driver or utility software Communication Environment Setup 2-13...
  • Page 39 The display returns to the Network Settings screen. IMPORTANT • If you want to use a Canon printer driver or utility software, select [On] for both [SNMP Settings] and [Canon Port Setting]. • You can restrict the IP addresses of computers on which items can be set or browsed.
  • Page 40 Press [Done]. Repeat this step until the Additional Functions screen closes. Restart the machine. Turn OFF the machine, wait at least three seconds, and then turn it ON again. The communication environment setup is completed. Proceed to Chapters 3 to 6 depending on the protocol.
  • Page 41 Using a TCP/IP Network (Windows/ UNIX/Macintosh) CHAPTER This chapter describes the settings and procedures necessary to connect and use the machine with a TCP/IP network. TCP/IP Network Setup Operating Procedures ....... . . 3-2 Protocol Settings.
  • Page 42: Tcp/Ip Network Setup Operating Procedures

    TCP/IP Network Setup Operating Procedures To use a TCP/IP network, it is necessary to perform the following procedure. Protocol Settings (See “Protocol Settings,” on p.3-3) Specify the protocol settings. Use any of the following to specify the settings. • Control panel •...
  • Page 43: Protocol Settings

    Protocol Settings You can specify the protocol settings for the machine using any of the following: • Control panel • NetSpot (Utility software provided with the machine) • Web browser (Remote UI) IMPORTANT • When configuring the protocol settings for the first time, use the control panel of this machine or NetSpot.
  • Page 44: Tcp/Ip Settings

    TCP/IP Settings NOTE • When settings are made using DHCP, BOOTP, or RARP, the setting values will appear in the TCP/IP Settings screen after the machine is restarted. (If the IP address, host name, and domain name have been set previously, these will be overwritten by the settings specified using DHCP, BOOTP, or RARP.) Press (Additional Functions).
  • Page 45 Press [Network Settings]. Sample screen for imageRUNNER 3300i Press [TCP/IP Settings]. Sample screen for imageRUNNER 3300i Protocol Settings...
  • Page 46 Press [IP Address Settings]. Sample screen for imageRUNNER 3300i Specify the relevant items for your system. Using a fixed IP address Press [IP Address]. Enter the IP address using the keypad. Using DHCP Press [DHCP]. Enter the IP address, subnet mask, and gateway address. If this information cannot be obtained by the DHCP, the settings entered from the control panel are used.
  • Page 47 If this information cannot be obtained by the RARP, the settings entered from the control panel are used. Using BOOTP Press [BOOTP]. Enter the IP address, subnet mask, and gateway address. If this information cannot be obtained by the BOOTP, the settings entered from the control panel are used.
  • Page 48 On the touch panel display, press [DNS Server Settings] in the TCP/IP Settings screen. Sample screen for imageRUNNER 3300i Specify the IP address of a DNS Server. Sample screen for imageRUNNER 3300i Use the keypad on the control panel to enter the IP address. If you are using a machine other than the imageRUNNER 5000i, you can set up a DNS secondary server.
  • Page 49 Enter the host name and domain name. Enter the name of the machine as the “Host Name,” and the network domain name of the machine as the “Domain Name.” Example Host Name: host_name Domain Name: organization.company.com Specify the [DNS Dynamic Update] function. If you want to use the DNS server dynamic update function, press [On].
  • Page 50 → In the TCP/IP Settings screen on the touch panel display, press [M] [LPD Settings]. Sample screen for imageRUNNER 3300i Proceed to step 14. If you are using the imageRUNNER 5000i In the TCP/IP Settings screen on the touch panel display, press [LPD Banner Page].
  • Page 51 If you want to print a banner page only when a job is set to output a banner Select [On]. If you do not want to print a banner page regardless of the banner page output setting of a print job Select [Off].
  • Page 52 If you want to use IPP as a print application, select [On]. Sample screen for imageRUNNER 3300i Selecting [On] for [Use IPP] automatically sets [Use HTTP] to [On]. Confirm the settings you specified, and then press [OK]. The display returns to the TCP/IP Settings screen. Specify the HTTP settings.
  • Page 53 NOTE • [Remote UI] can be set on the System Settings screen. Set a proxy. If you want to use a proxy → On the TCP/IP Settings screen, press [M] [Proxy Settings]. Select [On] for [Use Proxy]. Sample screen for imageRUNNER 3300i Press [Server Address] to enter a proxy server IP address or name.
  • Page 54 If you do not want to restrict the IP addresses of computers from which data (print job/I-fax) can be sent to the machine On the TCP/IP Settings screen, press [IP Address Range Settings]. Press [Permit IP Address(es)] for [RX/Print Range]. Sample screen for imageRUNNER 3300i Select [Off] for [Apply Settings].
  • Page 55 Press [Reject IP Address(es)] for [RX/Print Range]. Select [Off] for [Apply Settings]. Sample screen for imageRUNNER 3300i Press [OK]. If you want to restrict the IP addresses of computers from which data (print job/I-fax) can be sent to the machine On the TCP/IP Settings screen, press [IP Address Range Settings].
  • Page 56 Sample screen for imageRUNNER 3300i Press [OK]. Press [Reject IP Address(es)] for [RX/Print Range]. Select [On] for [Apply Settings]. Press [Store]. If you want to store only one IP address, press [Single Address] to enter the desired IP address, and then press [OK]. If you want to store a range of IP addresses, press [Multiple Addresses] to specify [First Address] and [Last Address], and then press [OK].
  • Page 57 Select [Off] for [Apply Settings]. Sample screen for imageRUNNER 3300i Press [OK]. Press [Reject IP Address(es)] for [Setting/Browsing Range]. Select [Off] for [Apply Settings]. Sample screen for imageRUNNER 3300i Press [OK]. If you want to restrict the IP addresses of computers on which the machine setting items can be set or browsed using Remote UI or utility software On the TCP/IP Settings screen, press [IP Address Range Settings].
  • Page 58 If you want to store only one IP address, press [Single Address] to enter the desired IP address, and then press [OK]. Sample screen for imageRUNNER 3300i If you want to store a range of IP addresses, press [Multiple Addresses] to specify [First Address] and [Last Address], and then press [OK].
  • Page 59 IMPORTANT • You can register up to eight IP addresses or IP address ranges. • An IP address of <0.0.0.0> cannot be specified. • The value of [First Address] for [Multiple Addresses] should be smaller than that of [Last Address]. •...
  • Page 60 Press [PING Command]. Sample screen for imageRUNNER 3300i Enter an IP address that exists on the network, and then press [Start]. Use the keypad on the control panel to enter an IP address. When you press [Start], the result of the PING command appears on the touch panel display.
  • Page 61: E-Mail/I-Fax Settings

    Press [Done]. Repeat this step until the Additional Functions screen closes. The TCP/IP settings are completed. E-Mail/I-Fax Settings NOTE • The I-fax functions are not available for the imageRUNNER 5000i. Press (Additional Functions). On the touch panel display, press [System Settings]. IMPORTANT •...
  • Page 62 Press [Network Settings]. Sample screen for imageRUNNER 3300i Press [ → [E-mail/I-Fax] (If you are using the imageRUNNER 5000i, [E-mail]). Sample screen for imageRUNNER 3300i If you are using the imageRUNNER 5000i, skip to step 6. Specify the protocol for receiving e-mails/I-faxes. If you want to receive e-mails/I-faxes using the machine’s own SMTP receiving function Select [On] for [SMTP Receipt].
  • Page 63 Select [On] for [POP]. Sample screen for imageRUNNER 3300i Press [POP Server], and then enter a POP server IP address or name. Example IP address: 192.168.1.1 Name: pop_server.organization.company.com Press [POP Address], and then enter the POP address. Example account1 Press [POP Password], and then enter the password for access to the POP Server.
  • Page 64 Example IP address: 192.168.1.1 Name: mail_server.organization.company.com IMPORTANT • When entering a group of digits less than three digits long, do not add leading zeros to the group. (For example, do not enter 001, 023, etc. as a group.) Enter the e-mail address. Press [E-mail Address], and then enter the e-mail address your machine will use to send and receive e-mails/I-faxes.
  • Page 65: Startup Time Settings

    Restart the machine. Turn OFF the machine, wait at least three seconds, and then turn it ON again. The e-mail/I-fax settings are completed. Startup Time Settings When you connect the machine to a switching hub, it may not be able to connect to a network even though your network settings are set correctly.
  • Page 66 Set the time period required to start up the network function of the machine after the machine is turned ON. Use [-] or [+] to set the time period. Confirm the settings you specified, and then press [OK]. The display returns to the Network Settings screen. Press [Done].
  • Page 67: Setting Up A Computer For Printing (Windows/Unix)

    Setting Up a Computer for Printing (Windows/UNIX) After you have completed the protocol settings for printing with the machine, you are ready to set up each of the computers for printing. Connecting to a TCP/IP Network All computers that use the printer must have TCP/IP client software installed and must be enabled for TCP/IP network use.
  • Page 68: Printer Connection Method (Lpd/Raw)

    NOTE • Configuration of Windows NT/2000/XP as a print server provides efficient management of your network printer. For the detailed procedure, see “Print Server Settings,” on p. 3- Printer Connection Method (LPD/Raw) Windows 95/98/Me Install the LPR Port Utility from the CD-ROM supplied with the machine.
  • Page 69 Click the [Add Port...] button to open the [Add Port dialog] box. Select [Other]. Under [Click the type of port you want to add], select [CANON LPR Port], and then click the [OK] button. The [Add LPR Port] dialog box opens.
  • Page 70: Windows 2000/Xp

    IMPORTANT • Before setting the port, check that the machine is connected to the network, and that the machine is turned ON. • After this step is performed, your computer checks for a transmission mode available for sending data to the machine. If your computer fails to transmit data to the machine and displays an error message, click the [No] button, and then set the byte count mode to off.
  • Page 71 [Control Panel], point to [Printers and Other Hardware], and then click [Printers and Faxes]. Right-click the icon of the printer you want to use for printing. On the pop-up menu, click [Properties]. Set up the printing destination. Click the [Ports] tab to display the [Ports] sheet. For Windows 2000 Click the [Add Port...] button to open the [Printer Ports] dialog box.
  • Page 72 [Completing the Add Standard TCP/IP Printer Port Wizard] window appears. If the dialog box displays <Additional Port Information Required>, follow the instructions on the screen to search again, or select [Standard-Canon Network Printing Device with P9100] from [Device type], and then click the [Next] button to exit the Wizard.
  • Page 73 Select [LPR] under [Protocol], enter “LP” in [Queue Name] under [LPR Settings], and then click the [OK] button. For Windows 2000 NOTE • If you are using Raw, this step is not required. • You can specify a print queue in [Queue Name]. The following three print queues are available: - LP The machine prints according to its spool settings.
  • Page 74: Windows Nt 4.0

    Windows NT 4.0 Check that [Microsoft TCP/IP Printing] is installed. Right-click the [Network Neighborhood] icon on the screen, and then click [Properties]. Click the [Services] tab to display the [Services] sheet. If [Microsoft TCP/IP Printing] is not included in [Network Services], proceed to step 2; otherwise skip to step 3.
  • Page 75 Install the printer driver. (See the Driver Guide.) When the dialog box for selecting the printer management appears, select [My Computer]. Do not select [Network printer server]. The port selection can be changed after installation. You can select any port, such as [LPT1].
  • Page 76: Unix

    Click the [OK] button to enable the settings. The printer destination settings are completed. UNIX NOTE • The machine supports the LPD print application for printing over TCP/IP networks. Log in to a workstation as a superuser. Set up the spooling system. Example using Solaris 1.x Add the following to the /etc/printcap file: <Print queue name>|<comment>:\...
  • Page 77: Printer Connection Method (Ipp)

    NOTE • The admintool utility belongs to the operating system. For specific operating instructions, see the operating system manual. • The above procedures are only examples. The setup procedures for your environment may differ. • You can specify a print queue. The following three print queues are available: - LP The machine prints according to its spool settings.
  • Page 78 Install the IPP Client software for Windows 95/98/Me provided by Microsoft, and then restart your computer. Install the printer driver. (See the Driver Guide.) When the dialog box for selecting the printer destination appears, select [Local printer]. The port selection can be changed after installation. You can select any port, such as [LPT1].
  • Page 79: Windows 2000/Xp

    Windows 2000/XP If you are using a machine other than the imageRUNNER 5000i, check the settings for [RX/Print Range] of [IP Address Range Settings] to see whether the IP address of the computer in which a printer driver is to be installed is permitted.
  • Page 80 If you are using Windows 2000, select [Connect to a printer on the Internet or on your intranet]. If you are using Windows XP, select [Connect to a printer on the Internet or on a home or office network]. For Windows 2000 Enter the following URL in [URL].
  • Page 81: Print Server Settings

    Print Server Settings If Windows NT/2000/XP is on your network, the following procedure enables you to set up the print server for more efficient management of network printers. Once the print server is set up, print jobs can be managed by the print server. Also, by setting up an alternate driver for the print server, printer drivers can be installed in each computer via the network.
  • Page 82 If you are using Windows XP, select [Share this printer], and then enter a share name. If you are using Windows NT, select the printer driver you want to install from [Alternate Drivers], and then click the [OK] button. If you are using Windows 2000/XP, click the [Additional Drivers...] button, select the printer driver you want to install from the list, and then click the [OK] button.
  • Page 83: Setting Up A Computer As A File Server

    File Server” in “Chapter 5 Using a NetBIOS Network (Windows).” (See p. 5-15.) IMPORTANT • To send data from the imageRUNNER 105, imageRUNNER 8500, or imageRUNNER 7200, the Universal Send Expansion Board-A1 (optional) must be installed. • This section describes only the procedures for setting up a computer to receive data sent from the machine.
  • Page 84 you are using, you will need to install IIS before entering these settings. For installation procedures, see the manuals provided with your operating system. • Verification of users for access to FTP servers is done by referencing the local account database of Windows 2000 Server/Windows XP Professional that is used as the FTP server.
  • Page 85 Right-click the [Default FTP Site] icon, and then click [Properties]. For Windows 2000 In the [Default FTP Site Properties] dialog box, click the [Security Accounts] tab to display the [Security Accounts] sheet. If you are using Windows 2000, deselect [Allow Anonymous Connections]. If you are using Windows XP, deselect [Allow only anonymous connection].
  • Page 86 Confirm the [Full computer name]. If you are using Windows 2000 Right-click the [My Computer] icon on the screen, and then click [Properties]. Click the [Network Identification] tab to display the [Network Identification] sheet, and then confirm the [Full computer name]. Click the [Cancel] button to close the [System Properties] dialog box.
  • Page 87 Under [System Tools], double-click [Local Users and Groups], right-click the [Users] folder, and then click [New User...]. For Windows 2000 In the [New User] dialog box, enter the user name in [User name], enter the password in [Password], and then re-enter the password in [Confirm Password].
  • Page 88 Set a recipient address using the control panel or a web browser (Remote UI). Sample recipient setting: Server side settings [Full Computer Name]: starfish.organization.company.com Create a directory named “share” in the specified FTP server’s home directory “\lnetpub\ftproot”, and then set “share” as the data destination. The machine’s recipient settings [Protocol]: FTP [Host Name]: starfish.organization.company.com...
  • Page 89: Windows Nt 4.0

    (imageRUNNER 105, imageRUNNER 8500, imageRUNNER 7200, imageRUNNER 5000i), or “Chapter 1 Various Sending Methods” in the Sending Function/Facsimile Guide (imageRUNNER 3300i). For instructions on using a web browser (Remote UI), see “Chapter 2 Functions of the Remote UI” in the Remote UI Guide.
  • Page 90 Right-click the [Default FTP Site] icon, and then click [Properties]. In the [Default FTP Site Properties] dialog box, click the [Security Accounts] tab to display the [Security Accounts] sheet, and then deselect [Allow Anonymous Connections]. Click the [Home Directory] tab to display the [Home Directory] sheet, and then select both [Read] and [Write].
  • Page 91 Right-click the [Network Neighborhood] icon on the screen, and then click [Properties]. In the [Network] dialog box, click the [Protocols] tab to display the [Protocols] sheet. In [Network Protocols], double-click [TCP/IP Protocol]. Click the [DNS] tab to display the [DNS] sheet, and then confirm the host name and domain settings.
  • Page 92 Set up the users and passwords for access to the FTP server. On the [Start] menu, point to [Programs], point to [Administrative Tools], and then click [User Manager for Domains]. On the [User] menu, click [New User...]. Enter the user name in [Username], enter the password in [Password], and then re-enter the password in [Confirm Password].
  • Page 93 For instructions on specifying recipient address settings from the control panel, see “Chapter 1 Various Sending Methods” in the Sending Function Guide (imageRUNNER 105, imageRUNNER 8500, imageRUNNER 7200, imageRUNNER 5000i), or “Chapter 1 Various Sending Methods” in the Sending Function/Facsimile Guide (imageRUNNER 3300i). For instructions on using a web browser (Remote UI), see “Chapter 2 Functions of the Remote UI”...
  • Page 94: Unix

    UNIX IMPORTANT • UNIX users must have Sun Solaris 2.6 or later installed in order to use the machine as an FTP server. • In some environments, detailed settings may be required in order to use FTP. For details, consult your network manager. Log on to a workstation as a superuser.
  • Page 95: Macintosh

    For instructions on specifying recipient address settings from the control panel, see “Chapter 1 Various Sending Methods” in the Sending Function Guide (imageRUNNER 105, imageRUNNER 8500, imageRUNNER 7200, imageRUNNER 5000i), or “Chapter 1 Various Sending Methods” in the Sending Function/Facsimile Guide (imageRUNNER 3300i). For instructions on using a web browser (Remote UI), see “Chapter 2 Functions of the Remote UI”...
  • Page 96 Start the FTP services under Mac OS X. Click the [System Preferences] icon in [Dock]. Click the [Sharing] icon in the [System Preferences] window. Select [Allow FTP access]. Click [Show All] on the toolbar. Specify the user to whom you want to send data, and then the password.
  • Page 97: Imageware Gateway Series

    For instructions on specifying recipient address settings from the control panel, see “Chapter 1 Various Sending Methods” in the Sending Function Guide (imageRUNNER 105, imageRUNNER 8500, imageRUNNER 7200, imageRUNNER 5000i), or “Chapter 1 Various Sending Methods” in the Sending Function/Facsimile Guide (imageRUNNER 3300i). For instructions on using a web browser (Remote UI), see “Chapter 2 Functions of the Remote UI”...
  • Page 98 Set up the imageWARE Gateway series machine as an FTP server. For details about the settings, see the User's Guide of imageWARE Gateway series. On the imageWARE Gateway series machine, specify the folder to store data sent from the machine. For details about the settings, see the User's Guide of imageWARE Gateway series.
  • Page 99 IMPORTANT • If the system manager ID and password of the machine are set, the dialog box for entering a user name and password appears; enter the system manager ID in [User Name] and password in [Password]. • If the FTP port number is set to a value other than 21, specify the following for [Host Name] (in the case of imageRUNNER 5000i, only 21 can be set): <IP address of FTP server>:<Port number>...
  • Page 100: Using A Netware Network (Windows)

    Using a NetWare Network (Windows) CHAPTER This chapter describes settings and procedures for using the machine with a NetWare network. NetWare Network Setup Operating Procedures ....... . 4-2 NetWare Print Service Settings .
  • Page 101: Netware Network Setup Operating Procedures

    NetWare Network Setup Operating Procedures To use a NetWare network, it is necessary to perform the following procedure. NetWare Print Service Settings (See “NetWare Print Service Settings,” on p. 4- Specify the NetWare print service settings. Use any of the following software to specify the settings from the computer.
  • Page 102: Netware Print Service Settings

    NetWare Print Service Settings To print using a NetWare network, you need to specify print service settings including print server and queue settings. You can use any of the software below to specify the print service settings from your computer. •...
  • Page 103: Setup Using Netware Administrator Or Pconsole

    • Remote Printer Mode In the remote printer mode, NetWare print server is required to control the printer. The machine prints using the NDS print server in NDS remote printer mode (NPrinter), and the Bindery print server in Bindery remote printer mode (RPrinter). Setup Using NetWare Administrator or PCONSOLE Using NetWare Administrator in NDS Queue Server Mode or Remote Printer Mode (NetWare 4.x or Later)
  • Page 104: Using Pconsole In The Queue Server Mode Or Remote Printer Mode In The Bindery Mode (Netware 3.2)

    If you are using the remote printer mode, start the print server. If you are using the NetWare file server as a print server, enter “Load PSERVER.NLM” in the file server, and then press the [Enter] key. NOTE • If you are using the queue server mode, this step is not required. NetWare print service settings are completed.
  • Page 105 Assign the printer to the print server. On the [Available Options] menu, select [Print Server Information], and then press the [Enter] key. Select the print server you set up in step 2, and then press the [Enter] key. Select [Print Server Configuration], and then press the [Enter] key. Select [Printer Configuration], and then press the [Enter] key.
  • Page 106 NOTE • This step is not required if you are using the queue server mode. NetWare print service settings are completed. Proceed to “Protocol Settings,” on p. 4-8. NetWare Print Service Settings...
  • Page 107: Protocol Settings

    Protocol Settings You can specify the protocol settings for the machine using any of the following: • Control panel • NetSpot (Utility software provided with the machine) • Web browser (Remote UI) IMPORTANT • To configure settings with software other than the control panel of the machine or NetSpot, TCP/IP protocol must be supported by your network environment.
  • Page 108 On the touch panel display, press [System Settings]. IMPORTANT • If the message <Enter the System Manager ID and Password using the numeric keys> appears on the touch panel display, enter the system manager ID and password. For instructions on entering the system manager ID and password, see “Chapter 4 System Manager Settings”...
  • Page 109 Press [NetWare Settings]. Sample screen for imageRUNNER 3300i Select [On] for [NetWare]. Select the frame type from [Frame Type]. If you select [Auto Detect], the frame type is automatically determined. Select the print service from [Print Services]. Specify the same settings specified in “NetWare Print Service Settings,” on p. 4- NOTE •...
  • Page 110 - NDS PServer: Used in the queue server mode (NDS print service). - NPrinter: Used in the remote printer mode (NDS print service). Press [Settings], and then specify the print service details. Specify the same Tree, Context, File server, and Print server names specified in “NetWare Print Service Settings,”...
  • Page 111 For NDS PServer, specify each item on the screen for setting NDS PServer as required. Press [OK] to return to the screen for setting NetWare. Press [OK]. Skip to step 11. Setting NDS PServer or NPrinter (When the browse right is limited to the specific user) Press [Browse].
  • Page 112 Setting Bindery PServer or RPrinter Press [Browse]. Screen for setting Bindery PServer In the Browse screen, select the File server to which the desired print server belongs, and then press [Down]. In the Enter Network Password screen, enter the name and password of a user on the file server, and then press [OK].
  • Page 113 Press [OK]. Sample settings: CANON(Tree name) o=CANON_SALES ou=SALES ou=SALES_1 cn=IR_PSV(print server) In an environment like the one above, the Tree name and the Context name are entered as follows: Tree: “CANON” Context: “ou=SALES_1.ou=SALES.o=CANON_SALES” or “SALES_1.SALES.CANON_SALES” “XX=”on the left side can be omitted.
  • Page 114: Setting Up A Computer For Printing

    Setting Up a Computer for Printing After you have completed NetWare print service settings and printer protocol settings, you are ready to set up each of the computers for printing. Connecting to a NetWare Network In order to use the NetWare network, all computers that will perform printing need to have NetWare client software installed.
  • Page 115: Setting Up A Computer As A File Server

    This section explains how to set up a computer as a file server. IMPORTANT • To send data from the imageRUNNER 105, imageRUNNER 8500, or imageRUNNER 7200, the Universal Send Expansion Board-A1 (optional) must be installed. • This section describes only the procedures for setting up a computer receiving data sent from the machine.
  • Page 116 file path differ depending on the location of a user account. Example 1 If “SALES_JP” contains the user account “ochiai” [Host Name]:SALES_JP.SALES.TREE=CANON [File Path]: share_vol\data Setting Up a Computer as a File Server...
  • Page 117 [User]: CN=ochiai [Password]: (Password for the above user) Example 2 If “SALES_US” contains the user account “maki” [Host Name]:SALES_US.SALES.TREE=CANON [File Path]: share_vol.SALES_JP.\data (One dot is required before \data.) [User]: CN=maki [Password]: (Password for the above user) Example 3 If “SALES” contains the user account “nakamura”...
  • Page 118 For instructions on specifying recipient address settings from the control panel, see “Chapter 1 Various Sending Methods” in the Sending Function Guide (imageRUNNER 105, imageRUNNER 8500, imageRUNNER 7200, imageRUNNER 5000i), or “Chapter 1 Various Sending Methods” in the Sending Function/Facsimile Guide (imageRUNNER 3300i).
  • Page 119: Using A Netbios Network (Windows)

    Using a NetBIOS Network (Windows) CHAPTER This chapter describes settings and procedures for using the machine with a NetBIOS network. NetBIOS Network Setup Operating Procedures....... . 5-2 Protocol Settings.
  • Page 120: Netbios Network Setup Operating Procedures

    NetBIOS Network Setup Operating Procedures To use a NetBIOS network, it is necessary to perform the following procedure. Protocol Settings (See “Protocol Settings,” on p. 5-3) Specify the protocol settings. Use any of the following to specify the settings. • Control panel •...
  • Page 121: Protocol Settings

    Protocol Settings You can specify the protocol settings for the machine using any of the following: • Control panel • NetSpot (Utility software provided with the machine) • Web browser (Remote UI) IMPORTANT • When configuring the TCP/IP settings for the first time, use the control panel of this machine or NetSpot.
  • Page 122: Smb And Wins Settings

    SMB and WINS settings To use the machine on a NetBIOS network, specify the SMB settings. To resolve a name with WINS, specify the WINS settings that follow. NOTE • WINS (Windows Internet Name Service) is a service for associating a NetBIOS name, which is a computer name or printer name on a NetBIOS network, with an IP address.
  • Page 123 Press [Network Settings]. Sample screen for imageRUNNER 3300i Press [SMB Settings]. Sample screen for imageRUNNER 3300i If you are using the imageRUNNER 5000i, skip to step 6. Select [On] for [Use SMB]. NOTE • In the case of the imageRUNNER 5000i, SMB is always available. Protocol Settings...
  • Page 124 Specify the [Server], [Printer], and [Workgroup] settings. Sample screen for imageRUNNER 3300i [Server]: Enter the name of a computer that the machine connects to. Be sure to enter a unique name that does not exist as a name for another computer or printer on the same network.
  • Page 125 When you do not want the machine to notify LAN Manager of its existence on the network Select [Off]. NOTE • The LM Announce setting is provided to enable LAN Manager to refer to the machine. • When LAN Manager does not have to refer to the machine, you can control the traffic over your network by selecting [Off].
  • Page 126 Press [WINS Configuration]. Sample screen for imageRUNNER 3300i If you want to resolve the name with WINS, select [On]. Otherwise, select [Off]. Sample screen for imageRUNNER 3300i If you select [Off], skip to step 14. Specify the IP address of a WINS server. IMPORTANT •...
  • Page 127 Specify the [Scope ID] setting. Enter the Scope ID when necessary. The Scope ID is an identifier for determining the range available to a printer or computer. Regardless of the [WINS Configuration] setting, a Scope ID is referred to from the network.
  • Page 128: Setting Up A Computer For Printing

    Setting Up a Computer for Printing After you have completed the protocol settings, you are ready to set up each of the computers for printing. Connecting to a TCP/IP Network All computers that use the machine for printing must have TCP/IP client software installed and must be enabled for TCP/IP network use.
  • Page 129: Windows 95/98/Me

    Windows 95/98/Me Specify the NetBIOS settings. Right-click the [Network Neighborhood] icon or [My Network Places] icon displayed on the screen, and then click [Properties]. In [The following network components are installed], confirm that both [Client for Microsoft Networks] and [File and printer sharing for Microsoft Networks] appear.
  • Page 130 In the case of Windows XP, the [Network Connections] window opens. Right-click the [Local Area Connection] icon, and then click [Properties]. The [Local Area Connection Properties] dialog box opens. Confirm that [Client for Microsoft Networks], [File and Printer Sharing for Microsoft Networks], and [Internet Protocol (TCP/IP)] are all selected.
  • Page 131: Windows Nt 4.0

    Windows NT 4.0 Specify the NetBIOS settings. Right-click the [Network Neighborhood] icon displayed on the screen, and then click [Properties]. Click the [Services] tab to display the [Services] sheet. Then, confirm that [NetBIOS Interface] and [Server] appear in [Network Services]. If not, click the [Add...] button to install them.
  • Page 132 If you are using a machine other than the imageRUNNER 5000i, check the settings for both [RX/Print Range] and [Setting/Browsing Range] of [IP Address Range Settings] to see whether the IP address of the computer in which a printer driver is to be installed is permitted. (See step 21 in “TCP/IP Settings,”...
  • Page 133: Setting Up A Computer As A File Server

    IMPORTANT • To send data from the imageRUNNER 105, imageRUNNER 8500, or imageRUNNER 7200, the Universal Send Expansion Board-A1 (optional) must be installed. • This section describes only the procedures for setting up a computer receiving data sent from the machine.
  • Page 134: Connecting To A Netbios Network And Configuring A Shared Folder

    Connecting to a NetBIOS Network and Configuring a Shared Folder Windows 95/98/Me NOTE • If a suitable Windows NT/2000/XP machine is available on your network, it is recommended that you configure that machine as a file server instead of using a Windows 95/98/Me machine.
  • Page 135 To specify the access control method, click the [Access Control] tab, and then select [Share-level access control]. In the [Network] dialog box, click the [Identification] tab to display the [Identification] sheet. Confirm the computer name. Click the [OK] button to close the [Network] dialog box. Set up File Sharing.
  • Page 136 On the [Sharing] sheet, select [Shared As], and then enter the share name in [Share Name]. For [Access Type], select either [Full] or [Depends on Password]. Enter a password. If [Depends on Password] is selected, enter the password for full access. Up to 14 alphanumeric characters can be entered for the password.
  • Page 137: Windows 2000/Xp

    For instructions on specifying recipient address settings from the control panel, see “Chapter 1 Various Sending Methods” in the Sending Function Guide (imageRUNNER 105, imageRUNNER 8500, imageRUNNER 7200, imageRUNNER 5000i), or “Chapter 1 Various Sending Methods” in the Sending Function/Facsimile Guide (imageRUNNER 3300i). For instructions on using a web browser (Remote UI), see “Chapter 2 Functions of the Remote UI”...
  • Page 138 NOTE • The number of users or clients that can access a Windows 2000 Server is limited. After this number of users or clients is reached, it is not possible to send to a Windows 2000 Server. If you are using Windows 2000, log on to the server as any of the following: Administrators, Server Operators, or Power Users.
  • Page 139 Click the [WINS] tab, and then in the [WINS] sheet select [Enable NetBIOS over TCP/IP]. Click the [OK] button until all the dialog boxes are closed. If necessary restart the computer. Confirm the computer name. If you are using Windows 2000 Right-click the [My Computer] icon, and then click [Manage].
  • Page 140 Click the [Cancel] button until all the dialog boxes are closed. Set up the users and passwords for access to the shared folder. Right-click the [My Computer] icon, and then click [Manage]. The [Computer Management] window opens. Under [System Tools], double-click [Local Users and Groups]. Right-click the [Users] folder, and then click [New User…].
  • Page 141 In the [New User] dialog box, enter the user name in [User name], enter the password in [Password], and then re-enter the password in [Confirm Password]. For Windows 2000 Up to 15 alphanumeric characters can be entered for the user name, and up to 14 for the password.
  • Page 142 On the [Sharing] sheet, select [Share this folder], and then enter the share name in [Share name]. If creating a shared folder on a FAT or FAT32 format disk (when the [Security] tab is undisplayed), click the [Permissions] button. Select or add the users or groups you want to give access to the shared folder to.
  • Page 143 Click the [OK] button, and then close the [Properties] dialog box of the shared folder. NOTE • To display the [Security] tab in Windows XP, open Folder Options, and then deselect [Use simple file sharing]. However, you can share folders and files with [Use simple file sharing] selected.
  • Page 144: Windows Nt 4.0

    For instructions on specifying recipient address settings from the control panel, see “Chapter 1 Various Sending Methods” in the Sending Function Guide (imageRUNNER 105, imageRUNNER 8500, imageRUNNER 7200, imageRUNNER 5000i), or “Chapter 1 Various Sending Methods” in the Sending Function/Facsimile Guide (imageRUNNER 3300i). For instructions on using a web browser (Remote UI), see “Chapter 2 Functions of the Remote UI”...
  • Page 145 Click the [Services] tab to display the [Services] sheet, and then confirm that [NetBIOS Interface] and [Server] appear in [Network Services]. If not, click the [Add...] button to install them. Click the [Protocols] tab to display the [Protocols] sheet, and then confirm that [TCP/IP Protocol] appears in [Network Protocols].
  • Page 146 Set the users and passwords for access to the shared folder. On the [Start] menu, point to [Programs], point to [Administrative Tools], and then click [User Manager for Domains] to start the User Manager. On the [User] menu, click [New User...]. Enter the user name in [Username], enter the password in [Password], and then re-enter the password in [Confirm Password].
  • Page 147 Click the [Sharing] tab to display the [Sharing] sheet. Select [Shared As], and then enter the share name in [Share Name]. If creating a shared folder on a FAT or FAT32 format disk (when the [Security] tab is undisplayed), click the [Permissions...] button to open the [Access Through Share Permissions] dialog box, and then select or add the users or groups you want to give access to the shared folder to.
  • Page 148 For instructions on specifying recipient address settings from the control panel, see “Chapter 1 Various Sending Methods” in the Sending Function Guide (imageRUNNER 105, imageRUNNER 8500, imageRUNNER 7200, imageRUNNER 5000i), or “Chapter 1 Various Sending Methods” in the Sending Function/Facsimile Guide (imageRUNNER 3300i). For instructions on using a web browser (Remote UI), see “Chapter 2 Functions of the Remote UI”...
  • Page 149: Using An Appletalk Network (Macintosh)

    Using an AppleTalk Network (Macintosh) CHAPTER This chapter describes settings and procedures for using the machine on an AppleTalk network. AppleTalk Network Setup Operating Procedures ....... 6-2 Macintosh Network Settings .
  • Page 150: Appletalk Network Setup Operating Procedures

    AppleTalk Network Setup Operating Procedures To use an AppleTalk network, it is necessary to perform the following procedure. Macintosh Network Settings (See “Macintosh Network Settings,” on p. 6-3) Set up the Macintosh for connection to an Ethernet network. Protocol Settings (See “Settings from the Control Panel,” on p. 6-4) Specify the protocol settings.
  • Page 151: Macintosh Network Settings

    Macintosh Network Settings Verify the Macintosh network settings. Check that [AppleTalk] is active. Click [Chooser] on the [Apple] menu. Check that [Active] is selected under [AppleTalk]. If [Inactive] is selected, select [Active]. Check that the AppleTalk connection method is Ethernet. On the [Apple] menu, point to the control panels, and then click [AppleTalk].
  • Page 152: Protocol Settings

    Protocol Settings You can specify the protocol settings for the machine using any of the following: • Control panel • NetSpot (Utility software provided with the machine) • Web browser (Remote UI) IMPORTANT • To configure settings with software other than the control panel of the machine or NetSpot, TCP/IP protocol must be supported by your network environment.
  • Page 153 On the touch panel display, press [System Settings]. IMPORTANT • If the message <Enter the System Manager ID and Password using the numeric keys> appears on the touch panel display, enter the system manager ID and password. For instructions on entering the system manager ID and password, see “Chapter 4 System Manager Settings”...
  • Page 154 Press [AppleTalk Settings]. Sample screen for imageRUNNER 3300i Select [On] for [AppleTalk]. Selecting [Off] disables AppleTalk. Press [Service Name], and then enter the name of the printer. The name you enter here appears in the Macintosh Chooser. IMPORTANT • The name of the printer can have up to 32 characters. •...
  • Page 155 Press [Zone], and then enter a zone name. If you are using a network that is set up in zones, enter the name of the zone. You can also enter a zone name by pressing [Browse] and selecting the appropriate name from the displayed list. Confirm the settings you specified, and then press [OK].
  • Page 156: Setting Up A Computer For Printing

    Setting Up a Computer for Printing After you have completed the machine protocol settings, install the printer driver on the Macintosh that will do the printing, and then make the settings for the print destination. After installing the printer driver according to the Driver Guide and selecting this machine as your printer in Chooser, the settings for the Macintosh are completed.
  • Page 157: Using The Network And Device Settings With Netspot

    Using the Network and Device Settings with NetSpot CHAPTER This chapter describes the NetSpot utility software used for managing networks and printers. Introduction ............7-2 Minimum Requirements .
  • Page 158: Introduction

    Introduction The Canon NetSpot utility provides easy network management of your Canon device using one or more network interfaces. Minimum Requirements NetSpot is compatible with the most popular network operating systems and workstation software. The following are the minimum requirements for using NetSpot on various platforms.
  • Page 159: Netspot For Unix

    NetSpot for UNIX Computer SPARC 5 or higher (Server or Workstation) Operating system Sun Solaris 2.6, Solaris 7 or later Open Windows 3.2 or later or Desktop environment Common Desktop Environment (CDE) 1.0 or later Minimum RAM 32 MB Minimum disk space 12 MB Supported Protocols NetSpot supports the following protocols for device communication.
  • Page 160: Installing And Using Netspot

    Installing and Using NetSpot This section contains information about installing, configuring, and using NetSpot. It assumes that the network interface has been installed in the machine, as described in the documentation provided. Installation (Windows) Insert the iR Series Printer Driver Software Disc 1 (English) into the CD-ROM drive.
  • Page 161: Installation (Unix)

    Installation (UNIX) IMPORTANT • Administrator functionality is available to a user who has the security privileges to operate as a supervisor or network administrator. Log in as root. Insert the iR Series Printer Driver Software Disc 1 (English) into the CD-ROM drive. Find the subdirectory for the desired language in the /netspot/ ux_sol directory on the CD-ROM.
  • Page 162: Configuration

    From the # prompt, run the shell script as follows: #./install.sh The results are saved in install.log, which includes variables that you need later. Edit .profile file (Bourne shell), .kshrc file (Korn shell), or .cshrc file (C shell), and then set the following environment variables: - NETSPOT_HOME (directory in which NetSpot is installed) - NETSPOT_DB (directory in which the database of devices is to be located)
  • Page 163: Overview Of Network Device Management

    Overview of Network Device Management NetSpot enables you to set up and control most Canon devices that contain a network interface. Its features include the following: Configures protocols The Setup tool enables you to configure protocols and print applications. Displays device features and status The Features tool displays features such as paper tray settings, duplexing capabilities, and finisher options.
  • Page 164: Troubleshooting

    Troubleshooting CHAPTER This chapter describes how to resolve printing problems. Error Messages and Remedies ..........8-2 Network Connection Problems and Remedies .
  • Page 165: Error Messages And Remedies

    Error Messages and Remedies The following describes how to deal with error messages displayed by the machine. <Check the network connection.> is displayed on the control panel. Cause 1 : The machine and cable are not properly connected. Remedy : Turn the machine’s power switches to OFF, check that the machine is connected to the network using the proper cable, and then turn them to ON again.
  • Page 166: Network Connection Problems And Remedies

    Network Connection Problems and Remedies This section describes the causes of network connection problems, and how to resolve them. The machine automatically connects to other than the intended destination via its dial-up access (when a dial-up router is connected to your network). Cause 1 : The machine periodically or temporarily communicates with devices on your network.
  • Page 167 Detailed information concerning the machine cannot be set or browsed using a web browser (Remote UI), or utility software. Cause 1 : The IP addresses of computers on which a web browser (Remote UI) or utility software is used are not allowed in [Setting/Browsing Range] of [IP Address Range Settings].
  • Page 168: Printing Problems And Remedies

    Printing Problems and Remedies This section describes how to resolve basic printing problems. Unable to Install a Printer Driver (TCP/IP Network) Cause 1 : The IP address of the computer in which a printer driver is to be installed is not permitted by the settings for [RX/Print Range] of [IP Address Range Settings].
  • Page 169 Cause 2 : TCP/IP network is not properly set up. Remedy : Confirm that the IP addresses are properly set up. If the IP addresses were set using DHCP, BOOTP, or RARP, confirm that they are operating. NOTE • Your computer may not be able to recognize the machine even though the IP address settings are appropriate.
  • Page 170 Cause 2 : The NetWare network is not properly set up. Remedy : Check the following: • Confirm that the NetWare file server is running. • Confirm that there is sufficient disk space on the NetWare file server. Large files cannot be printed if there is insufficient disk space. •...
  • Page 171 Cause 2 : TCP/IP network is not properly set up. Remedy : On the assumption that the TCP/IP is working correctly if you print using NetBIOS network, check the following: • Confirm that the IP addresses are properly set up. If the IP addresses were set using DHCP, BOOTP, or RARP, confirm that they are operating.
  • Page 172 Cause 2 : The AppleTalk network is not properly set up. Remedy : Confirm the AppleTalk settings. (See “Settings from the Control Panel,” on p.6- In particular, check the following: Set the [Phase] to a valid phase type. Set the [Zone] to the zone to which the printer belongs. NOTE •...
  • Page 173: Data Sending/File Sharing Problems And Remedies

    Data Sending/File Sharing Problems and Remedies The following describes how to resolve data sending/file sharing problems. Unable to Send Data/Share Files (FTP) Cause 1 : The FTP server is not set correctly. Remedy : Perform the following steps to check the server status. (If you are using Windows, perform these steps from the MS-DOS prompt.) •...
  • Page 174 and sends the same data again. Stop the FTP server temporarily and delete the data that has not finished sending, so it can be sent again. Unable to Send Data/Share Files (NetWare) Cause 1 : File sharing settings for the NetWare file server are incorrect. (In Bindery Mode.) Remedy : Check the following settings: •...
  • Page 175 Cause 3 : There is a print job in the printing queue, and the machine is still receiving this job. Remedy : Send the data after the print job has been completely received. The machine cannot send data while it is receiving a print job. Unable to Send Data/Share Files (Windows File Sharing) Cause 1 : File sharing settings for the shared folder are incorrect.
  • Page 176: Appendix

    Appendix CHAPTER This chapter describes useful information. How to Delete Software ..........9-2 LPR Port Utility Deletion .
  • Page 177: How To Delete Software

    The print destination port can be set using the [Details] sheet in the [Printer Properties] dialog box. The [Canon LPR Port] is displayed on the screen as <172.20.88.125@LP (Canon LPR Port)>. Insert the CD-ROM supplied with the printer into the CD-ROM drive.
  • Page 178: Network Setting Items

    IP Address 0.0.0.0 In the case of the imageRUNNER Secondary Server IP Address 0.0.0.0 5000i, this item is not available. CANON****** ("******" represents the Host Name Max 47 characters last six digits of a MAC address) Domain Name Max 47 characters...
  • Page 179 PING Command PING Command* IP Address 0.0.0.0 WINS Configuration WINS Resolution On/Off WINS Server IP Address 0.0.0.0 Scope ID Max 63 characters (NULL) Node Type auto set, display only – LPD Banner In the case of the imageRUNNER Use LPD* On/Off 5000i, this item is not available.
  • Page 180: Netware Settings

    In the case of the imageRUNNER IP Address Range Settings 5000i, this item is not available. RX/Print Range: Apply Settings: On/Off Reject IP Address(es)* Up to 8 IP addresses can be stored. RX/Print Range: Apply Settings: On/Off Permit IP Address(es)* Up to 8 IP addresses can be stored.
  • Page 181: Appletalk Settings

    Printer Form 0 to 255 Buffer Size 1 to 20 (KB units) RPrinter Selected: Print Server Max 47 characters (NULL) File Server Max 47 characters (NULL) Printer Number 0 to 15 NDS Pserver selected: Print Server Max 64 characters (NULL) Tree Max 32 characters (NULL)
  • Page 182 Setting Items Setting Description Remarks settings In the case of the imageRUNNER SNMP Settings* On/Off 5000i, this item is not available. Canon Port Settings Factory Setting Items Setting Description Remarks settings In the case of the imageRUNNER Canon Port Setting* On/Off 5000i, this item is not available.
  • Page 183 Ethernet Driver Settings Factory Setting Items Setting Description Remarks settings Auto Detect* On/Off Communication Mode* Half Duplex/Full Duplex Half Duplex Ethernet Type* 10 Base-T/100 Base-TX 10 Base-T MAC Address* display only – Token Ring Settings Factory Setting Items Setting Description Remarks settings Auto Detect/4Mbps Half Duplex/...
  • Page 184 E-Mail/I-Fax Settings Factory Setting Items Setting Description Remarks settings In the case of the imageRUNNER SMTP Receipt* On/Off 5000i, this item is not available. In the case of the imageRUNNER POP* On/Off 5000i, this item is not available. Server name or IP address (Max 48 SMTP Server* (NULL) Characters)
  • Page 185: The Available Software For Network Settings

    The Available Software for Network Settings You can specify the network settings of the machine using the following: Web Browser the Machine Types of Settings NetSpot (Remote UI) Control Panel TCP/IP Protocol Settings (See p.3-3) Netware Protocol Settings (See p.4-8) NetBIOS Protocol Settings (See p.5-3) AppleTalk Protocol Settings...
  • Page 186: To Confirm Settings

    To Confirm Settings You can print a user data list to confirm the network settings made from the machine’s touch panel display. To print a user data list, follow the procedure below. Press (Additional Functions). On the touch panel display, press [Report Settings] → [Network] →...
  • Page 187: Specifications

    Specifications This section describes the hardware and software specifications of the Ethernet interface adaptor, and Token Ring network interface adaptor. Ethernet Interface Adaptor Hardware Specifications Network Interface: 10 Base-T/100 Base-TX (RJ45) Software Specifications Protocol Supported TCP/IP Frame type: Ethernet II Print applications: LPD/Raw/IPP IPX/SPX Frame type:...
  • Page 188: Token Ring Network Interface Adaptor

    Token Ring Network Interface Adaptor Hardware Specifications Network interface: 4/16Mbps Token Ring (RJ-45,DB-9) Software Specifications Protocol Supported TCP/IP Frame type: Token Ring SNAP Print applications: LPD/Raw/IPP IPX/SPX Frame type: Token Ring SNAP/Token Ring 802.2/Auto Detect Print applications: Bindery PServer/NDS PServer/RPrinter/ NPrinter NetBIOS Frame type:...
  • Page 189: Glossary

    Glossary Banding Specifies the method for the Banding operation performed in the printer driver. As Banding defines the output image data of a page by processing it in rectangular bitmap sections called Bands, you can print a document faster. If “On” is selected, Banding is constantly performed; but if “Auto” is selected, Banding is performed only when necessary.
  • Page 190 Domain Name System. The system that associates the IP address assigned to a computer with the domain name. DNS server Domain Name System server. A server which maintains a database that translates the domain names of Internet servers, such as www.w3.org, into Internet Protocol (IP) addresses, such as “18.176.0.26”.
  • Page 191 Images in HP-GL/2 are represented as vector graphics, in which vector objects describe an image in terms of geometric shapes, such as lines and polygons, and fills. HP-GL/2 is supported by your Canon machine. Internet Protocol (IP) The underlying set of networking rules which describes how data is transmitted across the Internet.
  • Page 192 JPEG Joint Photographic Experts Group. An experts group that defining a standard for compressing (reducing the size of) photographic and photorealistic image files. The image compression method used involves some loss of information and so reduces image quality. Files containing photographic images in web pages are generally compressed by using JPEG format so they can be transferred across the Internet more quickly.
  • Page 193 Phase type Describes an AppleTalk network. Phase 1 refers to the original version of AppleTalk introduced in 1985, which supports LocalTalk and Ethernet networks. Phase 2 refers to the version with extended addressing features, which was introduced in 1989. Protocol A set of rules that govern the transmission of data across a network.
  • Page 194 Switching hub A network connection box to which a number of computers can be connected. The switching hub forwards a data packet from the network to the appropriate computer according to the packet's address. Conventional hubs simply send every packet to every connected computer.
  • Page 195: Index

    Index Numerics 10 Base-T ........................... 2-5 100 Base-TX ........................2-5 AppleTalk ........................1-4 Network Setup ........................6-2 Settings ..........................6-6 Bindery Mode ..........................4-3 Bindery Mode Example ......................4-18 Bindery PServer .......................... 4-3 BOOTP ..........................3-4 Checking Your Network Environment ..................1-10 Communication Mode .........................
  • Page 196 Driver Settings ........................2-5 Type ..........................2-6 Full Duplex ..........................2-6 Half Duplex ..........................2-6 Hardware Specifications ....................9-12 9-13 IIS ............................3-43 3-49 Installing and Using NetSpot ...................... 7-4 IPP ...........................3-27 3-37 IPX ............................1-5 LocalTalk ............................. 1-7 LPD ......................3-27 3-28 3-32 3-36 LPR ......................
  • Page 197 NDS .........................4-3 4-11 4-17 NDS PServer ........................4-3 4-11 NetBIOS ..........................1-5 NetBIOS Network ........................ 1-3 NetSpot ........................ 3-3 for Macintosh ........................7-2 for UNIX ..........................7-3 for Windows ........................7-2 Overview ........................... 7-7 Requirements ........................7-2 NetWare ........................1-5 Administrator ........................4-4 File Server ........................
  • Page 198 RARP ...........................3-4 Raw ............................3-27 Remote Printer Mode ......................4-3 Requirements for Printing ....................1-3 Requirements for Sending Data ....................1-8 Requirements for Using E-Mail ....................1-4 Requirements for Using E-Mail/I-Fax ..................1-7 RPrinter ............................4-4 Sample Macintosh Network ...................... 1-12 Sample UNIX Network ......................1-13 Sample Windows Network ......................
  • Page 199 URL ............................3-38 Using a Fixed IP Address ......................3-6 Using a Network With Various Types of Computers ..............1-14 Using BOOTP ..........................3-7 Using DHCP ..........................3-6 Using RARP ..........................3-6 Windows ........................... 5-25 Windows 95/98/Me ......................3-28 5-11 Windows shared folder ......................
  • Page 200 CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 P.O. Box 2262, 1180 EG Amstelveen, The Netherlands CANON FRANCE S.A.

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