Setting Up Callvisor Asai - Avaya Communication Manager Administrator's Manual

Managing Data Calls

Setting up CallVisor ASAI

CallVisor Adjunct-Switch Applications Interface (ASAI) can be used in the telemarketing and
help-desk environments. It is used to allow adjunct applications to monitor and control
resources in Avaya Communication Manager.
Before you start
On the System-Parameters Customer-Options
●
- ASAI Link Core Capabilities field is y. If not, contact your Avaya representative.
- Computer Telephony Adjunct Links field is y if the adjunct is running the CentreVu
Computer Telephony.
Instructions
To set up CallVisor ASAI:
1. Type add cti-link nn, where nn is a number between 1 and 64. Press Enter.
The CTI Link
560 Administrator Guide for Avaya Communication Manager
screen appears.
screen, verify the: