Automatic Callback - Avaya Communication Manager Administrator's Manual

Screen Reference

Automatic Callback

Allows this user to request Automatic Callback. See "Automatic Callback" in Feature
Description and Implementation for Avaya Communication Manager, 555-245-205, for more
information.
Automatic Exclusion
Allows a user to activate automatically Exclusion when they go off hook on a station that has an
assigned Exclusion button. If set to n, allows a user manual exclusion when they press the
Exclusion button before dialing or during a call. Appears when, on the Feature-Related
System Parameters screen, the Automatic Exclusion by COS field is y.
Call Forwarding All Calls
Allows this user to forward all calls to any extension. See "Call Forwarding" in Feature
Description and Implementation for Avaya Communication Manager, 555-245-205, for more
information.
Call Forwarding Busy/DA
Allows this user to forward calls to any extension when the dialed extension is busy or does not
answer. See "Call Forwarding" in Feature Description and Implementation for Avaya
Communication Manager, 555-245-205, for more information.
Client Room
Allows users to access Check-In, Check-Out, Room Change/Swap, and Maid status functions.
In addition, Client Room is required at consoles or telephones that are to receive
message-waiting notification. You can administer class of service for Client Room only when
you have Hospitality Services and a Property Management System interface.
Console Permissions
Console Permissions allow multiappearance telephone users to control the same features that
the attendant controls. You might assign this permission to front-desk personnel in a hotel or
motel, or to a call center supervisor. With console permission, a user can:
Activate Automatic Wakeup for another extension
●
Activate and deactivate controlled restrictions for another extension or group of extensions
●
Activate and deactivate Do Not Disturb for another extension or group of extensions
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Activate Call Forwarding for another extension
●
Add and remove agent skills
●
Record integrated announcements
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828 Administrator Guide for Avaya Communication Manager