Avaya Communication Manager Administrator's Manual page 242

Handling Incoming Calls
Administering Extended Call Pickup
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- Setting up simple extended pickup groups
- Setting up flexible extended pickup groups
Maintaining Extended Call Pickup
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- Removing a pickup group from an extended pickup group
- Changing extended pickup groups
Administering Directed Call Pickup
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- Setting up Directed Call Pickup
Maintaining Directed Call Pickup
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- Removing Directed Call Pickup from a user
Setting up Call Pickup
The first step in setting up any call pickup system is to create pickup groups and assign users to
the groups. You can create one or many pickup groups, depending on your needs. A user
extension can belong to only one pickup group.
In this exercise, you will:
Add a pickup group and assign users to the pickup group.
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Enable Call Pickup alerting.
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Assign a Call Pickup button to each extension in the pickup group.
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Assign a feature access code (FAC).
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Adding pickup groups
To add users to a new call pickup group:
1. Type add pickup-group next. Press Enter.
The system displays the
Group Number for the new pickup group (see
page 243).
242 Administrator Guide for Avaya Communication Manager
Pickup Group screen. The system also assigns the next available
Figure 92: Pickup Group screen on