Avaya Communication Manager Administrator's Manual page 258

Handling Incoming Calls
Creating Classes of Restriction for Directed Call Pickup
You must create one or more Classes of Restriction (COR) that allow Directed Call Pickup. All
users to whom you assign a COR can then use Directed Call Pickup.
There are three ways to set up a COR for Directed Call Pickup. You can create a COR where
users can:
Only have their extensions answered by Directed Call Pickup. Users with this COR cannot
●
pick up other extensions.
Only pick up other extensions using Directed Call Pickup. Users with this COR cannot
●
have their extensions answered by other users.
Both have their extensions answered by Directed Call Pickup and pick up other
●
extensions.
To create a COR that allows Directed Call Pickup:
1. Type change COR n, where n is the COR that you want to change. Press Enter.
The system displays the
2. Perform one of the following actions:
To create one or more CORs where the extensions can only be picked up by the Directed
●
Call Pickup feature, but not be able to pick up other extensions:
- Type y in the Can Be Picked Up By Directed Call Pickup? field.
- Leave the Can Use Directed Call Pickup? field set to n.
Any extension to which you assign this COR can only be picked up by the Directed
Call Pickup feature.
To create one or more CORs where the extensions can only use the Directed Call Pickup
●
feature to pick up other extensions, but not be picked up by other extensions:
- Leave the Can Be Picked Up By Directed Call Pickup? field set to n.
- Type y in the Can Use Directed Call Pickup? field.
Any extension to which you assign this COR can only use the Directed Call Pickup
feature to pick up other extensions.
To create one or more CORs where the extensions can use the Directed Call Pickup
●
feature both to pick up other extensions and be picked up by other extensions:
- Type y in the Can Be Picked Up By Directed Call Pickup? field.
- Type y in the Can Use Directed Call Pickup? field.
Any extension to which you assign this COR can use the Directed Call Pickup feature
both to pick up other extensions and be picked up by other extensions.
3. Press Enter to save your changes.
For more information on Class of Restriction (COR), see the "Class of Restriction" feature.
258 Administrator Guide for Avaya Communication Manager
Class of Restriction screen (page 1) screen.