Avaya Communication Manager Administrator's Manual page 343

Hide thumbs Also See for Communication Manager:
Table of Contents

Advertisement

The Resource Flag value of 8 indicates a MASI call. This field appears in unformatted, int-isdn,
expanded and customized CDR formats. For formats other than these, you can determine that a
call involves a MASI terminal or trunk by the trunk access code (TAC), dialed number or calling
number fields.
The following are the CDR capabilities of MASI. Administration information is under the heading
How to administer MASI
Incoming/Outgoing Trunk Call Splitting
Call splitting does not produce separate records for MMCX calls that are transferred or
conferenced.
intra-switch CDR
You can administer intra-switch CDR to monitor MASI terminals. To do this, simply add the
MASI terminal extension on the intra-switch CDR screen. Avaya Communication Manager
then monitors calls from MASI terminals to other MASI terminals, and calls between MASI
terminals and Communication Manager stations.
CDR Privacy
You can administer a MASI terminal for CDR Privacy.
Account Code Dialing and Forced Entry of Account Codes
This is not supported for MASI terminals. Therefore, make sure the COR you assign does
not force entry of account codes.
Trunk CDR
You can get call detail records for all incoming and outgoing calls made over MMCX
interfaces.
Call redirection / Voice-messaging access
MMCX users can enter an Avaya Communication Manager extension, including an AUDIX hunt
group, Callmaster agent, attendant console or telephone as their coverage point.
If AUDIX is established as the MASI terminal's coverage point, the MASI terminal receives
message waiting indication, and dials the AUDIX hunt group extension to retrieve messages.
Once connected to AUDIX, operation for the MMCX user is the same as for a Communication
Manager station user, including use of # to identify the extension, if desired.
Note:
It is not possible to determine the call coverage status of a MASI terminal.
Note:
Avaya Communication Manager tracks calls to MASI terminals that follow the autonomous
coverage path from the MASI terminal. MMCX calls redirected to Communication Manager
stations contain display information.
MASI terminals that dial AUDIX directly, or that place calls to MASI terminals that cover to
AUDIX, do not receive ringback if all AUDIX ports are busy. Instead, these callers see a
message the called party is busy, and the call drops.
on page 329.
Multimedia Applications Server Interface
Issue 2.1 May 2006
343

Hide quick links:

Advertisement

Table of Contents
loading

Table of Contents