Avaya Communication Manager Administrator's Manual page 1038

Screen Reference
ASAI
Call Classification After Answer Supervision?
For use with ASAI Outbound Call Management (OCM).
Valid entries
y/n
Send UCID to ASAI
Valid entries
y/n
CALL MANAGEMENT SYSTEM
ACD Login Identification Length
Enter the number of digits for an ACD Agent Login ID if Expert Agent Selection (EAS) on the
System-Parameters Customer-Options screen is n. If BCMS/VuStats Login IDs is y, the
ACD Login ID length must be greater than 0. This field identifies an ACD agent to CMS. The
number you enter in this field must equal the number of characters in the agent's login ID.
Valid entries
0 to 9
1038 Administrator Guide for Avaya Communication Manager
Usage
Enter y to force the server running Communication Manager to rely on the
network to provide answer/busy/drop classification to the server. After the
call has been answered, a call classifier can be added to perform
answering machine, modem, and voice answering detection. The default
value n always connects a classifier after call setup for determining call
progress and answer. ISDN progress messages generally take
precedence.
Usage
Enter y to enable transmission of Universal Call ID (UCID) information to
ASAI.
Usage
For CMS, this field cannot be 0.