Avaya Communication Manager Administrator's Manual page 989

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Call Pickup Alerting
This provides pickup group members with a visual indication on the Call Pickup status lamp of
calls eligible to be answered via Call Pickup
.
Valid entries
y/n
Call Pickup on Intercom Calls
Valid entries
y
n
Controlled Outward Restriction Intercept Treatment
Enter the type of intercept treatment the caller receives when the call is outward restricted.
Valid entries
announcement
attendant
Usage
Enter y to enable Call Pickup Alerting on a system-wide basis.
Usage
Enter y to allow a user's or Agent LoginID's call, ringing as an intercom
call, to be picked up using the Call Pickup or Directed Call Pickup
features. This field controls the use of this feature throughout the system.
Enter n to prevent the use of these features to pickup an intercom call.
Usage
Provides a recorded announcement to calls that cannot be completed as
dialed. You select and record the message.
The calling party receives indication that the call is receiving Intercept
Treatment.
Enter the extension number for the announcement in the associated field.
Note: If entering a Multi-Location Dial Plan shortened extension, note the
following: When entering a Multi-Location Dial Plan shortened extension
in a field designed for announcement extensions, certain administration
end validations that are normally performed on announcement extensions
are not done, and resultant warnings or submittal denials do not occur.
The shortened extensions also do not appear in any display or list that
shows announcement extensions. Extra care should be taken to
administer the correct type of announcement for the application when
assigning shortened extensions.
Allows attendants to provide information and assistance to outgoing calls
that cannot be completed as dialed or that are transferred to incomplete
or restricted stations.
Feature-Related System Parameters
Issue 2.1 May 2006
989

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