Avaya Communication Manager Administrator's Manual page 472

Managing Trunks
More information
Call Detail Recording
Call detail recording (CDR) can be activated for calls on a personal CO line, but the CDR record
does not specifically identify the call as PCOL. Calls over personal CO lines can, however, be
identified by the trunk access code used on the call. The call is recorded to the extension
number assigned to the telephone where the call was originated or answered.
Restrictions
Abbreviated Dialing can be used with a personal CO line, but the accessed lists are
●
associated with the individual telephones.
Auto Hold and Leave Word Calling do not work with calls on a personal CO line.
●
Send All Calls cannot be activated for a personal CO line.
●
INTUITY AUDIX cannot be in the coverage path of a PCOL group.
●
Only telephones in the same PCOL group can bridge onto calls on the personal CO line. If
●
a user is active on his or her primary extension number on a PCOL call, bridged call
appearances of that extension number cannot be used to bridge onto the call.
When a user puts a call on hold on a personal CO line, the status lamp associated with the
●
PCOL button does not track the busy/idle status of the line.
472 Administrator Guide for Avaya Communication Manager