Notifying A Digital Pager Of An Emergency - Avaya Communication Manager Administrator's Manual

Notifying a Digital Pager of an Emergency

You also have the option of having your emergency calls go to a digital pager. When someone
dials an emergency number (for example, 911), the system sends the extension and location
(that originated the emergency call) to the administered pager.
Before you start
You need to administer a crss-alert button on at least one of the following.
●
- Attendant Console (use the change attendant command)
- Digital telephone set (use the change station command)
The ARS Digit Analysis Table must have emergency numbers in the Call Type column
●
set to alrt (crisis alert).
You need a digital numeric pager.
●
Instructions
To set up crisis alert to a digital pager:
1. Type change system-parameters crisis-alert. Press Enter.
The Crisis Alert System Parameters
2. In the Alert Pager field, type y.
This allows you to use the Crisis Alert to a Digital Pager feature and causes additional crisis
alert administration fields to appear.
3. In the Originating Extension field, type a valid unused extension to send the crisis alert
message.
We'll type 7768.
4. In the Crisis Alert Code field, type 911.
This is the number used to call the crisis alert pager.
5. In the Retries field, type 5.
This is the number of additional times the system tries to send out the alert message in case
of an unsuccessful attempt.
6. In the Retry Interval (sec) field, type 30.
This is length of time between retries.
Notifying a Digital Pager of an Emergency
screen appears.
Issue 2.1 May 2006 73