Alphanumeric Dialing - Avaya Communication Manager Administrator's Manual

Alphanumeric Dialing

Alphanumeric Dialing enhances data-terminal dialing by allowing users to place data calls by
entering an alphanumeric name rather than a long string of numbers.
For example, a user could type 9+1-800-telefon instead of 9+1-800-835-3366 to make a call.
Users need to remember only the alpha-name of the far-end terminating point.
Alphanumeric Dialing allows you to change a mapped string (digit-dialing address) without
having to inform all users of a changed dial address. Users dial the alpha name.
When a user enters an alphanumeric name, the system converts the name to a sequence of
digits according to an alphanumeric-dialing table. If the entered name is not found in the table,
the system denies the call attempt and the user receives either an Invalid Address
message (DCP) or a Wrong Address message (ISDN-BRI).
Because data terminals access Communication Manager via DCP or ISDN-BRI data modules,
dialing procedures vary:
For DCP, at the DIAL: prompt users type the alphanumeric name. Press Enter.
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For ISDN-BRI, at the CMD: prompt users type d, a space, and the alphanumeric name.
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Press Enter.
More than one alphanumeric name can see the same digit string.
Administering Alphanumeric Dialing
To set up alphanumeric dialing:
1. On the Alphanumeric Dialing Table screen, administer the Alpha-name and Mapped
String fields. See
Considerations
Note:
Alphanumeric dialing does not apply to endpoints with Hayes modems.
Note:
Alphanumeric Dialing Table on page 747 for more information.
Issue 2.1 May 2006
Alphanumeric Dialing
525