Avaya Communication Manager Administrator's Manual page 243

Figure 92: Pickup Group screen
add pickup-group next
Group Number: 11
Group Name: Accounting
GROUP MEMBER ASSIGNMENTS
Ext Name (first 26 characters)
1: 5430892 Jane Doe
2: 5439711 Frank Smith
3: 5432783 Bonnie Franklin
4: 5438590 Cathy Miller
5: 5436602 Jeffrey Dingle
6: 5438843 Roger Greenspan
7:
8:
9:
10:
11:
12:
13:
Note:
The Extended Group Number field is not shown in this example because the
Note:
system is set for none or simple extended pickup groups. For more information,
see Setting up simple extended pickup groups
Group Number field is visible on this screen (see
screen on page 253), then your system is set up for flexible extended pickup
groups. For more information, see
page 252.
2. Type a name for this pickup group in the Group Name field.
3. Type the extension of each group member.
Up to 50 extensions can belong to one pickup group.
4. Press Enter to save your changes.
The system automatically completes the Name field when you press Enter.
Example - This procedure shows how to set up a new pickup group 11 for Accounting. For the
rest of these procedures, let us say that you also set up these pickup groups:
12 for Billing
●
13 for Credit Services
●
14 for Delinquency Payments
●
15 for Executives
●
16 for Finance
●
PICKUP GROUP
Ext Name (first 26 characters)
14:
15:
16:
17:
18:
19:
20:
21:
22:
23:
24:
25:
on page 249. If the Extended
Figure 96: Pickup Group
Setting up flexible extended pickup groups
Adding Call Pickup
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on
Issue 2.1 May 2006 243