Using Busy Verify - Avaya Communication Manager Administrator's Manual

4. In the Reenter Login's Password field, retype the login's password as above, for
verification.
Type g3or5e.
The password does not appear on the screen as you type.
5. Press Enter to save your changes.

Using Busy Verify

This section shows you how to use Busy Verify (also known as Busy Verification) to help find
fraud problems.
When you suspect toll fraud, you can interrupt the call on a specified trunk group or extension
number and monitor the call in progress. Callers will hear a long tone to indicate the call is being
monitored.
!
SECURITY ALERT:
Listening to someone else's calls might be subject to federal, state, or local laws,
SECURITY ALERT:
rules, or regulations. It might require the consent of one or both of the parties on
the call. Familiarize yourself with all applicable laws, rules, and regulations and
comply with them when you use this feature.
Before you start
On the Trunk Group screen - page
Avaya technical support representative.
Instructions
To use busy verify:
1. Type change station xxxx, where xxxx is the station to be assigned the busy verify
button. Press Enter.
For this example, enter extension 1014. Press Next Page until you see the Site Data fields.
The Station screen (page 3)
1, verify the Dial Access field is y. If it is not, contact your
appears.
Using Busy Verify
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