Avaya Communication Manager Administrator's Manual page 107

8. In the Multimedia Mode field, type enhanced.
9. Press Enter to save your work.
Now you can install and configure the software on the user's PC. In this example, the user will
login by entering their DCP extension (3001) and password (1234321).
Adding a telecommuter mode
Assign this configuration to remote users who have two available telephone lines. For example,
to administer a telecommuter mode for a home user at extension 3010, complete the following
steps:
1. Type add station 3010. Press Enter.
The Station screen
Note:
Use the add station command if this is a new DCP extension. Use the
Note:
change station command for an existing DCP extension and ignore steps 2
and 3.)
2. In the Port field, type x for virtual telephone or enter the port number if there is hardware.
3. In the Security Code field, enter the password for this remote user, such as 1234321.
This password can be up to 7 digits in length.
4. In the IP Softphone field, type y.
5. On page 2, in the Service Link Mode field, type as-needed.
Set this field to permanent only for extremely busy remote telephone users, such as call
center agents.
6. In the Multimedia Mode field, type enhanced.
7. Press Enter to save your work.
Now you can install and configure the software on the user's PC. In this example, the user will
login by entering their DCP extension (3010) and password (1234321).
Fixing problems
Problem
Display characters on
the telephone can not
be recognized.
appears.
Possible causes
Microsoft Windows is
not set to use Eurofont
characters.
Adding an IP Softphone
Solutions
Set the Microsoft Windows
operating system to use
Eurofont.
Issue 2.1 May 2006 107