Distinctive Ringing - Avaya Communication Manager Administrator's Manual

Automatic hold
You can set a system-wide parameter that allows your users to initiate a call on a second line
without putting the first call on Hold. This is called Automatic Hold, and you enable it on the
Feature-Related System Parameters
when a the user presses the second line button.
Bridging onto a call that has gone to coverage
You can allow users to join (bridge) on to a call that rang at their extension and then went to
coverage before they could answer. For more information, see "Temporary Bridged
Appearance" in Feature Description and Implementation for Avaya Communication Manager,
555-245-205.

Distinctive ringing

You can establish different ringing patterns for different types of calls. For example, you can
administer your system so that internal calls ring differently from external calls or priority calls.
For more information, see "Distinctive Ringing" in Feature Description and Implementation for
Avaya Communication Manager, 555-245-205.
Warning when telephones are off-hook
You can administer the system so that if a telephone remains off-hook for a given length of time,
Communication Manager sends out a warning. This is particularly useful in hospitals, where the
telephone being off-hook might be an indication of trouble with a patient. See
for more information.
Warning users if their calls are redirected
You can warn analog telephone users if they have features active that might redirect calls. For
example, if the user has activated send all calls or call forwarding, you can administer the
system to play a special dial tone when the user goes off-hook. See "Distinctive Ringing" in
Feature Description and Implementation for Avaya Communication Manager, 555-245-205, for
more information.
screen. If you do not turn this on, the active call drops
Other Useful Settings
Class of Service
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