Call Vector - Avaya Communication Manager Administrator's Manual

Screen Reference

Call Vector

This screen programs a series of commands that specify how to handle calls directed to a
Vector Directory Number (VDN). See Avaya Call Center Release Call Vectoring and Expert
Agent Selection (EAS) Guide, 07-300477, for additional information.
Field descriptions for page 1
Figure 310: Call Vector screen
change vector nnnn
Number: nnnn
Multimedia? n
Basic? y
Prompting? y
01 ____________
02 ____________
03 ____________
04 ____________
05 ____________
06 ____________
07 ____________
08 ____________
09 ____________
10 ____________
11 ____________
01 through XX
Enter vector commands as required (up to the maximum allowed in your configuration). For
more information, see Avaya Call Center Release Call Vectoring and Expert Agent Selection
(EAS) Guide, 07-300477.
.
Valid entries
adjunct routing
announcement
786 Administrator Guide for Avaya Communication Manager
CALL VECTOR
Name: _______________
Attendant Vectoring? n
EAS? n G3V4 Enhanced? y
LAI? n G3V4 Adv Route? y
Usage
Causes a message to be sent to an adjunct requesting routing
instructions based on the CTI link number.
Provides the caller with a recorded announcement.
Meet-me Conf? y
ANI/II-Digits? y ASAI Routing? n
CINFO? y BSR? n
Page 1 of x
Lock? n
Holidays? n
1 of 2