Avaya Communication Manager Administrator's Manual page 149

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Table 2: Telephone feature buttons (continued)
Button name
Button label
q-calls
NQC
(Grp: ___)
q-time
OQT
(Grp: ___)
release
Release
ringer-off
Ringer Cutoff
rs-alert
System Reset
Alert
rsvn-halt
rsvn-halt
scroll
Scroll
send-calls
Send All Calls
(Ext: ___)
send-term
Send All
Calls-TEG
serv-obsrv
Service
Observing
Description
Queue Calls: associated status lamp
flashes if a call warning threshold has
been reached. Grp: Group number of
hunt group.
Queue Time: associated status lamp
flashes if a time warning threshold has
been reached. Grp: Group number of
hunt group.
Releases an agent from an ACD call.
Ringer-Cutoff: silences the alerting
ringer on the station.
The associated status lamp lights if a
problem escalates beyond a warm
start.
Remote Access Barrier Code Security
Violation Notification Call: activates or
deactivates call referral when a
remote access barrier code security
violation is detected.
Scroll (display button): allows the user
to select one of the two lines
(alternates with each press) of the
16-character LCD display. Only one
line displays at a time.
Send All Calls allows users to
temporarily direct all incoming calls to
coverage regardless of the assigned
call-coverage redirection criteria.
Assign to a lamp button.
Send All Calls For Terminating
Extension Group: allows the user to
forward all calls directed to a
terminating extension group.
Service Observing: activates Service
Observing. Used to toggle between a
listen-only and a listen-talk mode.
Telephone Feature Buttons Table
Maximum
1 per hunt
group per
station
1 per hunt
group per
station
1 per
station
1 per
station
1 per
station
1 per
system
1 per
station
64 per
extension
1 per TEG
1 per
station
18 of 21
Issue 2.1 May 2006
149

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