Enhanced Mode Mm Complex - Avaya Communication Manager Administrator's Manual

Tenant Partitioning
Permission to make multimedia calls or add parties of any type to a conference is subject to
standard tenant-partitioning restrictions.
Terminating Extension Groups
Basic mode data calls to a TEG are converted to voice and can terminate only at a voice
endpoint. Effectively, Communication Manager treats the multimedia-complex extension as a
voice-only endpoint.
Telephone Display
Display information for calls to or from a Basic multimedia complex contains the 1-number.

Enhanced Mode MM Complex

The Enhanced multimedia complex provides a much greater unified and integrated interface for
control of voice and multimedia calls. The multifunction voice station is used to control all calls,
whether voice or multimedia. The H.320 desktop video system is used to present the video
stream, data stream and (optionally) audio stream to the user. The H.320 desktop video system
is not used for call control. The Enhanced multimedia complex allows the multifunction voice
station to handle voice or multimedia calls in an almost identical manner. Each call appearance
on the voice station can represent a voice or multimedia call, allowing multiple voice or
multimedia calls to be present simultaneously on the station. The user can manage the
separate call appearances without regard to the voice or multimedia nature of the specific call.
The standard HOLD/TRANSFER/CONFERENCE/DROP actions can be applied to any call,
without regard to the voice or multimedia nature of the call.
1-number access
1-number access permits originating users to make voice or multimedia calls to an Enhanced
multimedia complex by dialing the same number for either type of call. The number can be the
voice station extension or the data module extension. If the incoming call is a voice call, Avaya
Communication Manager alerts the station of an incoming voice call. If the incoming call is 56K
Enhanced Mode MM Complex
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