Handling Incoming Calls
3. Press Enter to save your changes.
4. Now you need to program a night service button.
See
Adding Feature Buttons
Related topics
See
Managing Hunt Groups
How do night service types interact?
Here is an example of how several types of night service might be used in one company.
Assume that you already administered the following night service settings:
Night station night service redirects to extension 3000 and DID-LDN only to LDN Night Ext
●
is set to n
EXT Alert Port (TAAS) field is not defined
●
Trunk group 4 redirects to extension 2000
●
Let us look at how calls for this company are directed after hours:
call type
An LDN call on a DID trunk
A call on trunk group 4
An internal call to '0'
A call that redirects to the attendant
through a coverage path
238 Administrator Guide for Avaya Communication Manager
on page 127 for more information.
on page 261.
directs to
extension 3000
extension 2000
extension 3000
the attendant queue