Avaya Communication Manager Administrator's Manual page 229

Figure 82: Attendant Console screen
change attendant n
Extension: 1000
Console Type: principal
Security Code:
DIRECT TRUNK GROUP SELECT BUTTON ASSIGNMENTS (Trunk Access Codes)
Local Remote
1: 9
2: 82
3:
4:
HUNDREDS SELECT BUTTON ASSIGNMENTS
1:
2:
3:
4:
2. In the Console Type field, type principal.
There can be only one night-only or one day/night console in the system unless you
administer Tenant Partitioning. Night Service is activated from the principal console or from
the one station set per-system that has a nite-serv button.
3. Press Enter to save your changes.
Setting up night station service
You can use night station service if you want to direct incoming trunks calls, DID-LDN (direct
inward dialing-listed directory number) calls, or internal calls to the attendant (dialed 'O' calls) to
a night service destination.
Let us say your attendant, who answers extension (LDN) 8100, usually goes home at 6:00 p.m.
When customers call extension 8100 after hours, you would like them to hear an announcement
that asks them to try their call again in the morning.
To set up night station service, you need to record the announcement (in our example, it is
recorded at announcement extension 1234). See
information on setting up the announcement.
Type: console
Port: 01C1106
Local Remote
5:
6:
7:
8:
5: 9:
6: 10:
7: 11:
8: 12:
ATTENDANT CONSOLE 1
Name: 27 character attd cons name
Group: 1
TN: 1
COR: 1
COS: 1
10:
11:
12:
13:
14:
15:
16:
Managing Announcements
Setting up Night Service
Page 1 of
Auto Answer: none
Data Module? y
Disp Client Redir? n
Display Language: english
H.320 Conversion? n
Local Remote
9:
17:
18:
19:
20:
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Issue 2.1 May 2006
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