Avaya Communication Manager Administrator's Manual page 207

Fixing problems
Symptom
Characters that display
are not what you thought
you entered.
You entered "~c", and "*"
appears on the display
instead.
You entered "~->" or "~<-"
and nothing appears on
the display.
Enhanced display
characters appear in
fields that you did not
update.
Nothing displays on the
terminal at all.
You entered a character
with a descender and part
of it appears cut off in the
display.
Cause and Solution
This feature is case sensitive. Check the
table to make sure that you entered the
right case.
Lower-case "c" has a specific meaning in
Avaya Communication Manager, and
therefore cannot be mapped to any other
character. An asterisk "*" appears in its
place.
These characters do not exist as single
keys on the standard US-English keyboard.
Therefore the system is not programmed to
handle them.
If an existing display field contains a tilde
(~) followed by Roman characters, and you
update and submit that screen after this
feature is activated, that field will display
the enhanced character set.
Some unsupported terminals do not display
anything if a special character is presented.
Check the model of display terminal that
you are using.
Some of the unused characters in Group2a
have descenders that do not appear
entirely within the display area. These
characters are not included in the character
map. For these characters (g,j,p,q,y), use
Group1 equivalents.
Changing the Display Language
Issue 2.1 May 2006 207